/ home / Bugs / ios help, in-app purchase, please wait, transaction in pending situation /

iOS Help, in-app purchase, please wait, transaction in pending situation

4:08 am, May 21, 2016 2,812 333 1.7 @ 200 wpmrate up kdragonm source
23
Dear, Supercell.
I really enjoyed Clash Royale, these days.

In my iPhone, My apple id is kdragonm@gmail.com and my game center id is kdragonm@gmail.com too.
[my id in the game is "kdragonm" clan name is "DA_PPRL"] [#29PL9PU]
I just purchase wagon of gems, because i really want to buy legendary card in card shop (I think you know what i mean..)

But the purchase system does not working in a hour.
it just show this message "please wait, transaction is pending"

First, i try to figure out apple store customer service. But they told me the Supercell who made app has responsibility of this situation.

Please, help me ASAP.

How can i purchase normally? What can i do in this situation until shop is gone (it remains about 14hours)

below is my attachment of this situation.

1. message in the shop
https://www.dropbox.com/s/8qlsj3ex3a..._1312.png?dl=0

2. my purchase receipt (U just ignore two above things, the latest one shows $54.99)
https://www.dropbox.com/s/50thht6nmn..._1314.png?dl=0

3. today shop. :)
https://www.dropbox.com/s/hlk0ttod5i..._1313.png?dl=0

4. my information (game id is included)
https://www.dropbox.com/s/xswchthbly..._1315.png?dl=0

I hope i will receive feedback today. (as you know cause of shop)

Best regards.
Mr kim.
forum.supercell.net
4:08 am, May 21, 2016 2,812 333 source

Comments

Gff
Guest @ 9:34 pm, October 6, 2016

Chat

Site Rules

  1. Please be respectful.
  2. Only content directly related to Clash Royale belongs here.
  3. No image macros or memes.
  4. Comments + Content that don't contribute to the discussion or are abusive may be removed.
  5. No sexist, racist or homophobic language.
  6. Posting NSFW material is not allowed.

Links

Latest