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Android Frozen when opening the chest

3:08 am, March 15, 2017 615 186 0.9 @ 200 wpmrate up Hayabusa87 source
1
Please help me how to fix my problem, herewith what I have done trying to fix it by my self.
1. I have bought chest from the last event (my payment method is SIM Card billing and it was success)
2. I have opened the chest uncompletly because it was frozing/stopped (I have checked my connection, and there were no problem)
3. I have cleared cache, memory, uninstalled, sign out from google play, sign out from clash royale, restart mobile phone and the last was installed again
4. When I opened Clash Royale, it showed open the chest from the last time and frozen/stopped again.
5. I have sent report from my friends clash royale account and from my own email. There is no reply from my complain.
6. I have been waiting for 10 hours and during that time I cannot play this game Attached Images
  • 2017-03-15 06.28.52.png (258.8 KB)
forum.supercell.com
3:08 am, March 15, 2017 615 186 source

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