/ home / Bugs / supercell and its way to interact with players /

Supercell and its way to interact with players

3:08 am, January 24, 2017 1,014 610 3.1 @ 200 wpmrate up trionic source

1

This time I would like to know what is the point of view of the community about the way Supercell interacts with the players.

I’m asking because of a problem that users have been suffering and reporting since the December update (clash royale music playing when the device is locked or while in other apps). This topic has been widely explained (and ignored) as you can check in the next links…

https://forum.supercell.com/showthre...upercell%21%21
https://forum.supercell.com/showthre...21-ANNOYING%21
https://forum.supercell.com/showthre...ter-the-update
https://forum.supercell.com/showthre...vice-is-locked
https://forum.supercell.com/showthre...n-in-backstade
https://forum.supercell.com/showthre...-menu-and-apps
https://forum.supercell.com/showthre...h-Notification
https://forum.supercell.com/showthre...pparent-reason
https://forum.supercell.com/showthre...en-When-Closed
https://forum.supercell.com/showthre...utside-the-app
https://forum.supercell.com/showthre...-in-background
https://forum.supercell.com/showthre...being-used-Bug
https://forum.supercell.com/showthre...going-to-sleep
https://forum.supercell.com/showthre...en-out-of-Game
https://forum.supercell.com/showthre...cation-of-game
https://forum.supercell.com/showthre...ckground-Music

Ok, after all of these reports, and after 40 days, we don’t have a fix, nor an answer. We have been reporting a bug (working as testers) and in return we get nothing. So, some of us could think, what is the point of these forums then??

Why do you think supercell is acting like this? It seems like they don’t like client updates (it’s not been solved in any of the server maintenance updates). Anyways, the fix does not appear to come.

Some people could think, supercell prefers to pay attention to reddit instead of the clash royale forums…. The problem is that it has been reported in dozens of posts there too. No response.

After contacting with them (email) they say that it has been communicated to de development team… Ok. Does it mean that is gonna be fixed? It takes more than 40 days to a company like supercell to fix a bug like that one?

Honest question, I have assumed we are not receiving a fix, I just want to know why are they ignoring us like that.

Cheers

Read Full Article

forum.supercell.com

Bugs supercell interact with players RSS Clash Royale Bugs

3:08 am, January 24, 2017 1,014 610 source

Comments

You might also like

Four New Cards - December 2016

How to use The Log

Clash Royale - Tips & Tricks - Back to Basics!

Four New Cards - November 2016

More from Bugs

General seeing opponents elixir bar while spectating

why i can see opponents elixir bar in the ladder while spectating. this is unfair and should be corrected. i used it to get 11 wins in gran..

7 years comments (0) source

Approved

3

Android Cant Join free tournaments

I had a problem a while ago where someone bought gems on my account and once we reported it all the gems got refunded. Now I have -6000+ gem..

7 years comments (0) source

Approved

1

Android Tournament Chest Bug!!!

Hi, I met a bug in clash royale. Here is the scenario: I joined the tournament, the tournament ended and my tournament chest started the cou..

7 years comments (0) source

Approved

1

Android Why Dont I See A Legendary Card???

Recently i went to hog mountain for a couple days and i still dont see any legendarys in the shop to buy for 40k coins.

7 years comments (0) source

Approved

2

iOS Tournament rules card level

Please fix my id ffs supercell, its been a month since my cards are not with tournament rules level whenever I participate any special event..

7 years comments (0) source

Approved

1

Android Bug MAgic chest

I opened my magic chest after waiting half a day for it. I saw the money, then i was distracted and the screensaver on my phone was activate..

7 years comments (0) source

Approved

1

Android Tournamet rules level

Please fix my probleme supercell, its been more than a month since my cards are not with tournament rules level whenever I participate any s..

7 years comments (0) source

Approved

1

Android Tournamet rules card level

Please fix my probleme supercell, its been more than a month since my cards are not with tournament rules level whenever I participate any s..

7 years comments (0) source

Approved

1

iOS Game-Breaking Bug!

I've been playing the game since day 1 and never experienced something as game-breaking as this. I just lost several games without being abl..

7 years comments (0) source

Approved

1

Android Discharge Problem

According to the science and rules behind the game,as the zap spell and electrowizard hits sparky it loses it's charge...so this must be fol..

7 years comments (0) source

Approved

1

General Battle bug or hack

So I went to a battle. The game didn't start properly but rather the Kings kept jumping in their towers and the main tower health bars poppe..

7 years comments (1) source

Approved

11

iOS Insane Sparky Glitch!

Sparky killed my skeletons and he's recharged in less than 1 sec!

7 years comments (0) source

Approved

1

Android Random crashes

My game will randomly crash midbattle. My platform is Android.

7 years comments (0) source

Approved

1

General Clash royale 101 error

Im trying to transfer ios to android and it says error 101 its been happening for 2 days

7 years comments (1) source

Approved

11

iOS CLAN new members BUG

Hello Supercell, We are playing in clan called husiaria v2 where my acc Wrzaskun is the leader. I set invite only and 2200 trophys limit to ..

7 years comments (0) source

Approved

1

Android Missing Chest

Startee unlocking a magical chest (takes 12 hours) overnight, woke up approximately 13.5 hours later and the chest was gone. I didn't get an..

7 years comments (0) source

Approved

1

General Troops not attacking till something is dead.

This has been going on for a while. Everyone knows about it and until today it was just bothersome. Today this stupid little quirk of the ga..

7 years comments (0) source

Approved

1

Bugs?

Hello everyone! Well I just want to share some very awful experience playing clash royale... Um... I have two concerns, the first one is my..

7 years comments (0) source

Approved

1

iOS Chest Missing

My SUPER MAGICAL CHEST IS MISSING!! I had been saving my SMC for approximately three months and today it was gone. I had just reached 3800 t..

7 years comments (0) source

Approved

1

iOS I bought a epic chest but turned off my phone and it didnt give me epics

I had to leave when I bought it left for five mins came back and when I looked I had 10k less gold and no new epics please help I'm in arena..

7 years comments (0) source

Approved

1

Android Matchups

I hate this matchups I always get king tower lvl9 even though I'm 8..And I always get only silver chest golden chest is incredibly rare for ..

7 years comments (0) source

Approved

1

Android Watcher still able to see elixir.

Please fix this. My last 10 match ups, we always had exactly one watcher, and my enemy knew exactly how much elixir I had.

7 years comments (0) source

Approved

1

Android Why does game Crash?

My game has been crashing a lot lately, I have worked very hard and spent 1000's of hours and yes even some money to get where I was at, I p..

7 years comments (0) source

Approved

1

Android Sparky Bug or hack

Recently there have been instances where Sparky has been able to shoot twice in a row. Whether it's skeleton army, goblin gang or anything e..

7 years comments (0) source

Approved

1

Android Valkur bug

There is a bug in the new event u can take double Valkur

7 years comments (0) source

Approved

1

Android Valerie bug

I had 2 Valerie in my card slots at the same time

7 years comments (0) source

Approved

1

General [One and Only] Double Valkyrie Glitch Post

I was playing the new mini valkyrie challenge when I noticed I had two different valkyries, no mirror and no clone, I have the replay of the..

7 years comments (0) source

Approved

1

General Bowler has difficulty locking on.

I've noticed multiple times that when the bowler gets in combat where the target ranges switch between him locking on and actually bowling h..

7 years comments (0) source

Approved

1

Android Double Valkyrie Bug (Valkyrie Mini Challenge)

I was playing Valkyrie Mini Challenge and I got 2 Valkyrie in my deck. It appeared 2 times and both times I selected Valkyrie to check this ..

7 years comments (0) source

Approved

1

Android Game will not load!!!

Hey guys Sev2496 here. I just wanted to take the time to ask my fellow clashers out there if you can help me fix my game not loading problem..

7 years comments (0) source

Approved

1

Android Bandit Dash Range can be shortened to less than 4 when targeting King Tower

This is quite strange. I recently played a challenge and the opponent placed a troop to block my bandit, but after she killed the troop, she..

7 years comments (0) source

Approved

1

iOS Placing Glitch 2

My scenario is similar to https://forum.supercell.com/showthre...Placing-Glitch but not quite. I don't believe lag was a direct issue, mayb..

7 years comments (0) source

Approved

1

General cant play clash royale pls help

hi,it has been 2 days i can't play clash royale i don't know but after the clan battle were gone i wasn't able to play ,it stucks at 50% an..

7 years comments (0) source

Approved

1

Android Double valkyrie glitch

I was playing the new mini valkyrie challenge when I noticed I had two different valkyries, no mirror and no clone, I have the replay of the..

7 years comments (0) source

Approved

1

General Golden chest with no Arena?!

My friend received a golden chest from battle but there is no arena stated on it. Could it an arena 11 golden chest or Arena 1?

7 years comments (0) source

Approved

1

Android Friendly Battle goes 20 min

I and a friend of mine were playing a friendly battle against each other some days agoas the game lagged by the two of us and restarted. Aft..

7 years comments (0) source

Approved

1

iOS Offre Arena 11 bugs

I have not received the offer arene 11!

7 years comments (0) source

Approved

1

Android Game stuck at 50%

I can't access my account, it stuck at 50%. I've tried also with BLUESTACK, It's just the same.I reinstalled the app.... same result. :"(

7 years comments (0) source

Approved

1

iOS Match Not Counting?

Every 50 or so games I do a match and it says my wifi lags out. I reload my app and there is nothing that says I did a battle. Has this happ..

7 years comments (0) source

Approved

1

General [VIDEO PROOF] Sparky shooting twice in a row with 1 sec of difference

I think this is a pretty serious bug. Inb4: No, the magician is not the one shooting first. The two explosions are both produced by spa..

7 years comments (0) source

Approved

1