/ home / Clash Royale Bugs / general the game disconnected while opening a chest /

General The game disconnected while opening a chest

3:08 am, March 13, 2016 2,014 111 0.6 @ 200 wpmrate up M4ENY source

13

I was opening a gold chest and looking at the cards but the game disconnected before I got to see all the new cards I received from the chest.

When I restarted the game the chest is no longer there... I see the gold that I got, gem and mortar cards but the cards that I didn't get to see (including rares) I dont know if I got them or not ... seems like I didn't.

Has anyone had this problem as well? Can someone from Supercell confirm if ... following a disconnection do I just not get the cards I didn't see from opening a chest?

Read Full Article

forum.supercell.net

Clash Royale Bugs Blue Tracker

3:08 am, March 13, 2016 2,014 111 source

Comments

It happened to me on a couple of chests in a row, I know I got the gold but I'm not sure about the gems and I don't think i got any actual cards

Guest @ 1:07 pm, April 19, 2016 +1

You might also like

Four New Cards - December 2016

How to use The Log

Clash Royale - Tips & Tricks - Back to Basics!

Four New Cards - November 2016

More from Clash Royale Bugs

mmmaka3m reply to General What is Supercell Doing About the Game Not Loading for Some?

Unfortunately there is no official word. I personally don't know why it's happening. I had this issue since 3 years ..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS Game wont load past 49% then closes out game

Hi. Go to Settings > General > Storage & iCloud Usage>manage storage. Then clear cache for clash royale. Then down..

7 years comments (0) source

Approved

clash royale bugs

1

Cowslips reply to General Me quieren robar mi cuenta

Originally Posted by ivanxv18 Supercell hace dos d

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Inferno tower glitch

Hi and welcome to the forum. Thanks for the report, but can you post any video or screenshots from this? You can ..

7 years comments (0) source

Approved

clash royale bugs

1

Cowslips reply to Android Error

Originally Posted by AntonellaItaliano pedi cartas pero no le salio..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS Restarting

Hi. First clear cache files for clash royale: Go to Settings > General > Storage & iCloud Usage>manage storage. Th..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Update bug

Originally Posted by ZiadAtya Yes I'm talking about cr but is there..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Witch glitch

Can you record a video, upload it to YouTube and post the link here? It would be nice to see it. ..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS didnt receive Classic Challenge chest !!

Contact in-game support team. They have a log of your activities and can tell you what happened: https://forum.supe..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS Stuck on 50% and not loading iPhone 7

Hi. First clear cache files for clash royale: Go to Settings > General > Storage & iCloud Usage>manage storage. Th..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Game stuck in update restarting loop

Hi. Download a free vpn app from Google play store (like Psiphon). Then use and connect to vpn server (make sure yo..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android help with the legendary chest

Hi. In order to understand how you will get your chests (chest cycles) read this post: https://forum.supercell.com..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android updating...

Hi. Download a free vpn app from Google play store (like Psiphon). Then use and connect to vpn server (make sure yo..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Gold /gem sellers

Report those players using in-game report feature, that will help a lot (they'll get banned). The more you and your ..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Chest problem

Hi and welcome to the forum. First of all, wins doesn't equal to chests. If you have 662 wins it doesn't mean you..

7 years comments (0) source

Approved

clash royale bugs

1

Cowslips reply to Android Ayuda sobre el cofre legendario

Originally Posted by TinchoCarp Holaa como estan? estaria necesitan..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Player offending people on Clan Chat

Hi. Unfortunately you can't find the guy who sends invite but you can message in-game support team. They'll take ne..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Troop Targeting Issue (images to prove it)

Hi. As far as I can see the inferno tower is 6 tiles away from pekka, at best case scenario I can say it's more t..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Expulsion of the clan without reason or reason

Hi. Name and shame is against forum rules, please remove the name and picture. I don't know if there is a punishme..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Lost account

Originally Posted by Mark12211 I was playing my 8year old son's Lev..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Bug with bandit charge (using mega knight and bandit)

Originally Posted by EmmanuelDormond The problem is that I really d..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Cant see giant skeleton death damage

Originally Posted by Neothehero I have been using giant skeleton as..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS Dart Goblin Chest

I think This offers will be available for everyone BUT each person will get a different offer. You'll get the offer ..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Loss of account

Originally Posted by Lautah Thanks for your help, but when I enter ..

7 years comments (0) source

Approved

clash royale bugs

1

Ajax reply to Android Montepuerco es un infierno

These forums are English language. Please feel free to re-post with an English translation. ..

7 years comments (0) source

Approved

clash royale bugs

1

Ajax reply to iOS ACCOUNT iOS GIA ESISTENTE

As said above, this forum is English language. Please feel free to re-post with an English translation. ..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Bandit bug

Hi. It's not bandit issue. Other troops may do the same. It's a known phenomenon and its happening because of relat..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS Loading screen is bugged

Originally Posted by Rudzak Tried everything still not working ..

7 years comments (0) source

Approved

clash royale bugs

1

Holps reply to General Match making

Please don't swear in posts.

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android 2v2 tournament co-player dropout

Hi. There are couple of players who quit the challenge. This is a known phenomenon. I faced it too. Right now th..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Updating ... Rebooting infinite cycle, game does not start

Hi. Download a free vpn app from Google play store (like Psiphon). Then use and connect to vpn server (make sure yo..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Help

Hi. On the forum nobody can help you. You need to contact in-game support team. Here is how you can contact in-game..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Bug in giant skeleton challenge

It's not a bug. It is possible to get 2 of the same card in draft challenges.

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android buying gems with lucky patcher

It's not clash royale issue, clash royale is working fine. It's your device and your OS issue. However, I'm familia..

7 years comments (0) source

Approved

clash royale bugs

1

Holps reply to Android Cards got decreased

Please do not re-post the same thread multiple times.

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to General Not sure if this was the desired outcome

Originally Posted by Jayronimo Had a 2v2 battle where my lumberjack..

7 years comments (0) source

Approved

clash royale bugs

1

Alexheney reply to Android Help is needed

Sorry, but there is nothing anybody on the forums can do to help you. Only Supercell Support have any access to t..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Clan chest reward

Tier 10 clan chest: Contains 270 cards 27 rare cards are guaranteed. 2 epic cards are guaranteed (there is 70..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to Android Bought gems, charged my card, did not recieve

Hi. Please contact in-game support team and they'll help you: https://forum.supercell.com/showthre...In-Out-Of-Gam..

7 years comments (0) source

Approved

clash royale bugs

1

mmmaka3m reply to iOS New phone doesnt let me save data.

Originally Posted by AidanGe I did that, and my GameCenter account ..

7 years comments (0) source

Approved

clash royale bugs

1