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iOS missing chest after i paid for gems

3:08 am, March 8, 2016 1,125 107 0.5 @ 200 wpmrate up alangraham310180 source

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hi i bought £15 worth of gems today, and used some of them wiseley, however i purchased a magical chest and didnt recieve it just 10 mins ago, i thought maybe its because i have 4 chests in the spaces already, but it took my 500 gems anyway, so i opened one of my chests to give it room to put the chest in the space, but it still hasnt appeared, can you fix this error please

charachter DREADNAUT
#8J09QU82
clan strikingdeamons
purchased gems earlier today
purchased chest with the gems about 15 minutes ago

thank you

alan

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3:08 am, March 8, 2016 1,125 107 source

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