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Android Transaction is pending (cant buy gems)

4:18 pm, May 27, 2017 903 188 0.9 @ 200 wpmrate up Pejerrey source
1
So a month ago i try to buy gems. I never receive the gems, and neither had to pay.


Now I have all the icons to buy gems greyed out and when I touch to buy it says "Please wait. Transaction is pending."


I contact supercell and they just answer me "check your google account". I check the google account and it's all perfect, even talk to Google and say: "as we have checked with the details there are no issue with your Google account".


Google say me that I should talk to Supercell, because is the problem with the app.
Supercell say me that I should talk to Google, because all the transaction are proccesed by Google.


P.S. : I have another CR account and I can buy withouth issue.
P.S. 2 : I can't change the payment method because I the game show me the message "transaction is pending" before choose.


http://imgur.com/a/Lf7ct
forum.supercell.com
4:18 pm, May 27, 2017 903 188 source

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