/ home / search /

General What is Supercell Doing About the Game Not Loading for Some?

Is Supercell actually doing (or planning to do) anything to actively resolve the problems that started after yesterdays maintenance? I had t..
Approved
1

Android Help plz

Hi I am an avid supporter of super cell I play boom beach clash royale and clash of clans with much love and no complaints until now...... i..
Approved
1

Android Cant buy gems and arena packages please help...

Please help..unable to purchase any thing except the 80 gems pack.Tried reinstalling the game but not working..please solve this problem sup..
Approved
1

iOS Contacting support

Trying to find a way to contact them. Unable to in game by the directions provided and the email address is not working
Approved
1

General Playing as a red, unable to deploy cards

Hi, It was second or third time I was playing as a red (Red tower was at the bottom and blue was on top of the screen) however, today I was ..
Approved
1

iOS Mysteriously Losing Games

Just tried playing a quick match of ladder, but to my surprise, the match took a while to load. So I kept hit the "cancel" and "find match" ..
Approved
1

Android Cheater (video clip included)

Hello, I already reported this problem, but here I am writing on the forum too. I saw this cheat for the second time and I see that there a..
Approved
1

Android Update causing LAG and Freezing

Since the recent update, CR will pause when a player comes with a push, has never done this before. Same device, same service, the only thin..
Approved
1

Android Tournament Failed to Join

Sooooo, I have been trying to join this tournament from a stream, but when i put in the correct password, it says "Invalid Password", or "Un..
Approved
1

Android Game stuck at 100% load screen (tried all fixes)

So I have yet to find an actual solution to my problem. My game is stuck at 100% load screen. I have done all of the suggested actions, rein..
Approved
1

General Not able to connect when behind VPN

I activated a VPN today, CypberGhost (VPN server in same country as i live in). After that i was unable to start the game. If i deactivate t..
Approved
1

iOS Unable to Purchase offers in the store

For months now I've been unable to buy offers from the store, it doesn't matter if it's with actually money or in game currency like Gems or..
Approved
1

iOS Quick Switching Broken! (Must Fix)

While I was in the middle of a battle, I noticed something funny while I was deploying my troops. I tapped the card and then tapped where I ..
Approved
1

General Log is bug!!

I'm unable to play the log on top of crown towers, it's very annoying, especially when you need to be fast to counter some goblins. You end ..
Approved
1

iOS Having issue to use card during battle

Hi Supercell Support, I'm recently having problem to use my second slot during battle. No matter what card it is, it will unable to deploy ..
Approved
1

iOS Unable to drag to deploy card

Some points to note: - Reception was on Wifi and clear. - No in-game 'no reception' indication flashed at any point during the game. Durin..
Approved
1

General This Hack Happen to Anyone Else Before

This is the second time this has happened to me. My tower level was switched and I was unable to place any troops on the battlefield. https:..
Approved
1

General Unable to check some cards tournament standard levels, Heal Health bar bug

With some certain cards that are a part of another card (Golemites, Lava pups, goblins in goblin gang, Barbarians in battle ram, troops from..
Approved
1

Android Unable to play any cards

I rapidly tapped to bypass fanfare in a ladder match, result was I was able to select cards but could not place them could not even drag the..
Approved
1

Android Unable to join clan!

I just left my recent clan, which I was in for about 3 weeks and I was looking for another but when I request it tells methat I'm unable to ..
Approved
1

iOS Glitch Deck. Major Bug!

I guess everyone is aware of the deck that causes the opponent game to lag? Your cards freeze and are unable to be played. That is consisten..
Approved
1

iOS Cant switch accounts on my iPhone, but I can on my iPad.

I play 2 accounts on 2 devices, until now I never had a problem switching between them. I play on IPad and IPhone. Both accounts are linked..
Approved
1

Android Stuck on updatting screen!!!

After balance change 19/4. I am unable to log in to game. As it stucks on updating. .. screen and then starts again from supercell logo. Aga..
Approved
1

Log bug

Remember that Log was bugged in March Update? We're unable to drop it on towers but they removed the range nerf. Does the bug fix need a cli..
Approved
1

Android Google Sign-in problem

Hello I have been unable to link my account because when I press Sign button nothing happens.
Approved
1

TriStarCarnage reply to Android Profile Issue?

I'm embarrassed to ask this and I'm not asking how to fix this but, just wondering if anyone else is experiencing th..
Approved
1

Android Profile Issue?

I'm embarrassed to ask this and I'm not asking how to fix this but, just wondering if anyone else is experiencing this issue. I'm unable to ..
Approved
1

Android Cant place log over crossbow(building obstruction)

I place a crossbow at the bridge entrance. The opponent drops skeleton army, Goblin gang to counter. When I place a log over the crossbow, p..
Approved
1

TriStarCarnage reply to iOS Supercell still hasnt given me my account back

Hello and welcome to the forums! It's unfortunate to hear that you are unable to access your account and you didn't ..
Approved
1

General Clan Battle Bug: Can still swipe to the side and play normal battles

Normally when you do a clan battle, you are unable to swipe to the side to do a normal battle. However, when you spectate a friend in your c..
Approved
1

iOS Placing troops in Battle glitch?

Just had the most frustrating and strange match ever. In the middle of my match I suddenly I was unable to place troops anymore. it was wei..
Approved
1

iOS Anyone else unable to use their free entry for the Bandit Challenge??

I am trying to use my free entry into the bandit challenge, but when I hit the join free button, nothing happens. Anyone else have the same..
Approved
1

Android Unable to exit during maintenance break

As the maintenance break is in progress when i started clash royale to see whether maintenance is over or not then i am unable to exit in pr..
Approved
1

General So many bugs supercell plz do something

Archers not able to counter skarmy and this super annoying and unable see hosts of the tournament in tournament tab take a look at tht fix t..
Approved
1

Android Payment unsuccesful

Ever after the latest anniversary update I've been unable to purchase anything on Clash Royale. The optional update didn't fix it for me. I ..
Approved
1

Android TV Royale: Legendary Arena Channel

When I open TV Royale, and switch into New arena 11 Legendary Arena Channel. My game become freeze, and unable to do anything. please fix th..
Approved
1

Android unable to open other google play accounts

hi, I hope this is the right section for this. I wanted to start another account so i created one in google then went to open it in clash r..
Approved
1

Android Unable to Login via Google Play

Recently, I have been experiencing problems with logging in to my account via Google Play. I have three accounts that are linked to three di..
Approved
1

A game changing bug for me

We all have been through lagging or being unable to deploy units from time to time,but the thing that has been bothering me lately in the ga..
Approved
1

Android Cant open my Level 10 clan Chest!!!

Hello to anyone who is reading this thread right now. I want to report that my clan chest is not seeing on my clan wall. I was a participant..
Approved
1

General Opponents trophy count...

...gets in the way of knowing the HP of opponent cards. Here's an example, where I'm unable to see the health of a Furnace:image upload no l..
Approved
1

General Game not starting same time for both players

When matches start the other player get to deploy cards before my count down finish. Also when I drop cards there a pause of a few seconds b..
Approved
1

Cowslips reply to General Forbidden: denying access to be safe

Originally Posted by TheSpaghettimobile Hi. I was recently snoopin..
Approved
1

General Forbidden: denying access to be safe

Hi. I was recently snooping around in GD and I tried to open a thread, but then this just randomly came up:"ForbiddenYou don't have permissi..
Approved
1

iOS Bug in anything that shows troop info within troop info

Should you check something like the lava hound or skarmy info on the level button, it will show glitches numbers. I am unfortunately unable ..
Approved
1

iOS Unable to open the app

Yesterday I opened the Clash Royale and it said Updating and restart which was normal but it always crashed after loading screen reached 49%..
Approved
1

iOS App crashes on load-up (48%)

I'm currently unable to load the app since the recent maintenance break. It crashes back to home-screen after loading 48%. I've got plenty ..
Approved
1

Android I cant connect to facebook

I am unable to connect to facebook, when I try to connect, I get a loading screen for a split second then nothing happens. I have connected ..
Approved
11

iOS Friendly Battle Achievements Bug

I am unable to progress on Friendly Battle Achievements even though I gained several wins.
Approved
1

iOS Unable to Purchase

So I wanted to buy a pouch of gems for $4.99, so I typed in my info and nothing happened. It said, "Please wait. Transaction pending." Thi..
Approved
1

General Unable to Request Epic Card on Sunday

Dear all, I could not request an epic card despite being in the same timezone as my friends. My friends requested it right away on 12am. No..
Approved
1

General im unable to post !!

whenever I post it says, moderator need to accept my post but atlast nobody accepts my post :(
Approved
1

Android SC pls fix this!

BUGSClan Name not appearing in profile.Number of players in clan info has disappeared.​Because of Clan crown chest, we're unable to tap ne..
Approved
1

iOS Unable to start the application

Before beginning, i'm french so i will explain my problem no perfectly in english. Since the update of 15/12/16, my game crash when the load..
Approved
1

iOS Unusual Disconnect Error

I've had two games just which were being suspiciously disconnected. The first of which was against a person who kept saying "Oops" as his ho..
Approved
1

Android Broken Join Button

Whenever my clanmates create a tournment , I tried to join but whenever I press the join button it doesn't let me in. Keeps on showing the s..
Approved
1

General Is it just me that believes The Log unable to reset Sparky is a coding error?

The Log can reset the Prince and Mexican buddy's charge but The Log doesn't reset Sparky's charge which is strange but still gets pushed bac..
Approved
1

Android Ice golem death snow nova and fire ball glitch

When a fire is fired at an ice golem and landing the killing blow on it and the fireball is in the ice golem death snow nova, the fire ball ..
Approved
1

Android Unable to log in

Since 2days i am unable to log into my account tho i have good internet connection.... everytime i open game it shows connection lost . I tr..
Approved
1

iOS Cannot make in-app purchases: Please wait. Transaction is pending.

Searching the forums, I see over 100 posts with the words "transaction is pending" in them, so I have little hope I'll get any support for t..
Approved
1

iOS Fix family sharing please

I have been unable to purchase gems for the longest time because it was stuck on a pending purchase, so I decided to email Apple and they sa..
Approved
1

Android Cant select card in slot #1

I'm unable to select a card in slot #1. This only happens in battle mode. I can open chests in slot #1 and all other tabs / buttons work fin..
Approved
1

iOS Facebook / Friend link not working with Andriod friend

I am on iOS and unable to see my friend who uses an Android phone, but he can see me on his list. Any thoughts on why this is?
Approved
1

General Unable to customize custom tournaments

Length and prep time are no longer optional and now fixed. I'm guessing this is a bug since it wouldn't make sense to change their label to..
Approved
1

iOS Under custom cant search any tournaments

Unable to search anything . Tag / name/ doesn't matter..wheel turns no matter what ands yields no results. Even after all input is deleted w..
Approved
1

Android Unable to Buy Special Offer

When i am trying to pay, it is showing "Unfortunately, your transaction can't be completed at this time. Please try again" My card added ..
Approved
1

Android Game behaved differently

In a tournament match I was unable to deploy units. King turn at backward direction and sit. My side became as his and his side have become ..
Approved
1

iOS Clan Mail Inbox Glitch

Here's a bug me few of my clanmates and I have been experiencing (only some of us, but not all, which is odd): Whenever a clan message/mail/..
Approved
21

Android App Crashes during Battle

For the past 2 days Ive been losing matches due to the game freezing at a random time during the battle. This just started happening and is ..
Approved
1

General so is the disconnect a hack or a bug?

I see this all the time now in arenas 4-5. When im winning, I will see the red wifi signal start flashing and im unable to play any of my ca..
Approved
1

General A tournament has crashed

In one tournament, people are unable to battle, but the tourney is still going. What is actually happening?
Approved
1

Android Unable to receive Royal Giant

Hi, I just got into Arena 7 on Saturday and has since opened about 12 Free Chests and one Giant Chest. However, I have received the Three Mu..
Approved
1

iOS Bug: 3 musketeers not splitting after 1 tower up

I have been playing 3 musketeers for very long. Lately, after my opponent's tower is destroyed, i unable to do the split. 2-0 up, sometimes ..
Approved
1

Android Tournament Loading Issues

I was half way through an hour long tournament when the tournament member screen quit loading. I kept getting notifications (in and out of t..
Approved
1

iOS Since update, unable to play due to slow, freeze, or lockup

On iPad mini (2012) with iOS 9.3.2. Before the last update I only had occasional instances of lockups (screen would just go black) or lose c..
Approved
1

iOS Unable to leave tournament you hosted

I hosted a tournament and accidentally set it to 3 days and am now unable to leave. other users on reddit have reported the same issue and w..
Approved
1

General Internet connection loss loss

I get that you lose trophies when you lose to connection loss, but what i DONT get is why the hell when im unable to place troops due to con..
Approved
1

iOS cant buy gems due to transaction pending

My son's Clash Royal in-app purchase screen has all the gem purchases greyed out, and when clicked on they say "Please wait. Transaction is ..
Approved
51

Android Crashing often

FIX THE ♥♥♥♥ING CRASHES! Now, that that's out of the way, here are the details. My game crashes about once every 10 matches I play. ..
Approved
1

General Ice Wizard bug

I just find this bug regarding ice wizard while playing a game. Enemy balloon was near my tower so I placed ice wizard(i.w.). And then enemy..
Approved
1

General Unable to split troops (3 Musketeers) after one tower has been destroyed

If one enemy tower is destroyed, you can't split Musketeers (2+1) anymore when you place them near the center (vertical axis). Probably the ..
Approved
11

Android Not even sure if its a bug

This is my first time seeing it. And it only happened once. So I'm not sure what going on... During that fight, my opponent drop his Spear G..
Approved
1

iOS Unable to receive legendary cards

I currently have 1353 wins in the game, but yet I do not have a single legendary card. I really don't think that I am just this unlucky but ..
Approved
11

Android Unable to complete purchase due to an unexpected error

I've tried contacting google who told me to try a different visa I did, I called my bank, no problem. Now they suggest l clear my cache whi..
Approved
1

iOS Gems screen is grayed out

I have a family sharing account and my son requested to purchase gems. The transaction was cancelled in error but now he is unable to purcha..
Approved
85

iOS Please fix this

I notice this symptoms when connected on wifi. After launching the game and the main page is loaded. I open a chest and I will get disconnec..
Approved
1

Android Unable to see spell effects!

Whenever a rage spell, poison, freeze etc. is placed then I can't see the physical radius of the spell, I just see the effect it has on troo..
Approved
1

Android So many problems... Help :(

First of all sorry for my bad English. This is impossible to play like this. I would have already unistalled this game but there is somethin..
Approved
1

General Hog Rider Lure Glitch

From time to time when the enemy drops a Hog Rider I place down a cannon. So far so good, visually the Hog Rider retargets to the cannon but..
Approved
1

iOS Unable to place down troops

Situation: I'm in a battle with Yeniçer and I got a one crown lead about to get a two crown lead with a minute left. Once one minute hits..
Approved
1

iOS Loosing battles because of lag

Every time I start a battle, everything is fine but later in the match, at about when there is 1:10 left my game freezes leaving me unable t..
Approved
1

iOS Unable to download//try again later

I cant download clash royale in my iphone 6s plus. It says unable to download and try again later. Idk whats wrong with it. Please help
Approved
1

Android unable to cast units in game during sudden death

Hi Please review my previous replay as I was unable to cast any unit during sudden death period Had 10 resource and was selecting different ..
Approved
1

Android Default Install Location

I have tried everything to get rid of this problem but it still tells me 'Unable to download on default install location' when i try to down..
Approved
1

iOS Unable to Place Troops

5/6 battles I played today my troops wouldn't place down, I'd drag a card onto the screen, drop it and then the card would be placed back in..
Approved
33

iOS Unable to log in

Hi, I am unable to login to my acct now. It loads to 50% and stop there, and after awhile a pop up will say login failed. Before this happen..
Approved
1

Android Unable to make an in game purchase

Hello, I have just started playing this game yesterday, and needless to say, it has been an amazing experience. However, I may have encounte..
Approved
1

Android Controls disabled

I just lost a game because I could no longer drop units. I'm not sure if it was a connection problem or some internal bug, but with 20 secon..
Approved
1

Android Facebook friends unable to see in the Friends Tab

hi, my friends and i had already connected to the google+ and facebook.. But then, some of my friends who also connected to google+ and fb ..
Approved
1

Chat

Site Rules

  1. Please be respectful.
  2. Only content directly related to Clash Royale belongs here.
  3. No image macros or memes.
  4. Comments + Content that don't contribute to the discussion or are abusive may be removed.
  5. No sexist, racist or homophobic language.
  6. Posting NSFW material is not allowed.

Links

Latest