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General What is Supercell Doing About the Game Not Loading for Some?

Is Supercell actually doing (or planning to do) anything to actively resolve the problems that started after yesterdays maintenance? I had t..
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Android does not connect to facebook

the account had connected to facebook, a few days I disconnected and now I can not connect because it does not let me leave the circle loadi..
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Android Screen freezing and rapidly flashing

I am encountering this problem almost every time i play a match. The screen freezes and the content on it starts flashing rapidly.I can hear..
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mmmaka3m reply to Lost account

Originally Posted by Mark12211 I was playing my 8year old son's Lev..
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iOS My game is in an update loop

The loading screen is stuck at 50%. It says updating then it restarts all over. This has been happening for 2-3 days now. I uninstalled and ..
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Android Challenge and upgrade rollback

I have a problem: / I upgraded my Hog today from 7 to 8 and spend 8k gold. I was also playing the MegaKnight Challenge. The problem is, late..
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Android Help is needed

Hi, I was hacked by a Google account on August 17, I returned my account two days ago. On my account, still, as they go, there were poured a..
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iOS Game reloading

Hello Since a couple of days, the game keep logging out and reloading This happens on Clash Roayl and CoC. Please check. Regards RedRed
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General Notification-Dont ignore this

I keep getting wrong notifications about chests. " Silver Chest Unlocked",when my gold chest needs 4hrs to be unlocked. "Magical chest unloc..
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iOS Got banned for no reason!?! how to contact support

The title says it all. I have been banned for 31 days for selling or buying accounts BUT I HAVE NOT.i have had this account for a long time ..
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mmmaka3m reply to Android Account banned

Originally Posted by ALBANIANcrPlAyEr Is there anyway I can get out..
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Android Cant open my free chest

I cant open my free chest from last 2 days please solve my problems
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Android Cheater in the game

Hi everyone, it's my first time here. Recently I played the Pekka challenge and the player that I was facing had a Mega Knight in his deck. ..
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General Magical chest offer isnt removed

The time of the magical chests offer is over, but I can see that "ENDS IN 1d 5h". And many people are facing many bugs in these 2 days. I th..
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Please support me

Last week my friend make me a leader in his clan because some player in our clan friends for him don't playing the game and our clan get dow..
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Android chest!

I didn't get the chest:( and the gift started 2 days ago!
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General Verifying Transaction In Progress [Help!]

When I try to open free 2v2 magical chests it says Verifying Transaction in progress. In-App purchases haven't been working for about a mont..
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Android Bought cards in offer but didnt show up

Hi my user number is #88uu9pl02. 2 days ago I bought all cards for the knight $40000 gold but they never showed on my deck
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Android I need legendary cards

After many days of struggle i got a miner in crown chest in arena 6...but the card is not that helpful...but i still bare with it....now i a..
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mmmaka3m reply to General Help!! I lost my account

You have to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game It may take 3 days..
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mmmaka3m reply to Android My perchase was complete and I didnt receive any thing

You need to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game It may take 2 ..
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General Conflicting 2v2 start date

In the homescreen of CR, it says the 2v2 starts in 5 days, but in the clan 2v2 chest it starts in 3 days. So I guess every clan will get 0 t..
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Android Hello

Hi I'm enjoying your game "clash royal". I'm leaving this message since I had some problem while I was playing a game about 3 days ago. But ..
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Android Ban 14 days

Hello I have just been banished 14 days for repeated and abusive contacts of the audience I will explain why following one of my questions..
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Android I couldnt login to my account for three days!!!

My clash of royale just stopped login to the game since three days ago... only stops at 50%... no more... Also my clash of clans game coul..
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Android hello supercell !!

for almost a year now i have not won a legendary letter in the clash royale i already opened bau magico bau super maigico bau of the clau ba..
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General Small Clan Chest bug.

I participated in the clan chest, got around 80 crowns, and my clan managed to get it with 22 hours to spare. After opening it, I went to re..
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General Hog rider choose tower

I don't know when it started but since few days i noticed the hog rider aim the furnace and at last moment move directly to the tower. So fu..
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Android No cards but gems taken

Hi, I bought a legendary chest for 500 gems and the game crashed multiple times during opening. The gems were taken but I didn t receive ..
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iOS Account Stolen

Hello All There Is Something i want talk about it,im new at this forum i didnt know where to create this topic. but i will write it right he..
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General Ghost match when cancelling a match

So it took me a few days to notice: I often accidentally press the solo match button although I wanted to starz a 2v2. So I cancel it to sta..
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iOS Game hangs halfway during battle

I'm not sure if this is just for iOS or is it for android too but for these few days it has been happening quite often. Halfway in the battl..
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iOS Transferring my account

I got a new iPhone and I tried ro transfer my old account to my new phone/account. Both of these accounts weren't connected to game center s..
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Android I dont get my gems?

Hello Supercell, Like 2 or 3 days ago i did 2 payments with ideal for 5,49 euro's each, the game crashed twice while i was doing it. But i..
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Android no legendary card in the shop !!

i reached to arena 10' and for 2 days i dont see legendary card in the shop. someone had the same problem and know something????:unsure::uns..
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iOS IOS Sunday Epic Card Shop Bug

I watched my epic card appear as it times down and I had a set of cards including night witch and when I clicked on the card to buy a specia..
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iOS Balloon

Balloon has started wondering all over the arena targeting huts when Princess Towers are nearer. Started happening the past few days. It's p..
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General Cannot get Supercell to look at the bug! Need your help!

I reported this bug to Supercell through Clash Royale App multiple times, but every time I get the same response from support - along the li..
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Android fail from 3900 on 3500 ?

I just lose how can be his always the opponents the better are from 3900 points to 3500 fallen. The in 2 days how can be sowas. I wonder sl..
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Android My clanmates got me banned for fun for 2 days

Please supercell unban my account immediatly, several of my clanmates reported me for fun, im the leader of a top 50 clan in germany and the..
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Android problem with todays update. game crashes constantly

hi i usually play at tablet Samsung galaxy tab 5 and never problems with the game today when the game updated itselves it won't run anymo..
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General Knight bug

Every battle these recent days, when my enemy uses knight, the only thing I can see is the "dust" he brings up when he walks. He randomly ap..
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General Spectating Battles

Here is a bug i found today while spectating a battle. There are two miners in the opponent's cards.http://imgur.com/a/3RX6g And here is ano..
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Android special offer bug

i buy special offer on May 27, 2017. but still not received i contact supercell but they say Your help request has been passed to our s..
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Need the game support team plz

I have sent a report through the game to tell about one of my clan mates and his problem loading his account. It was sent a few days ago and..
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Clan Mail

Is anyone else experiencing issues with clan mail? My clan have sent a few clan messages but they are not displaying for me! The last one ..
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Android Account Banned

Well, this time is unfair. Really unfair. I played a battle and it was exciting and I sent a message to support just to suggest that battle ..
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Android Didnt get clan chest, even if i joined before clan chest started

#8Q9PLJQGQ Username: srijan Email: srijan.seal@aot.edu.in I joined my clan days ago before clan battle started. But after level 10 clan c..
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Android Cant complete transaction

I've got an error that says "Can't complete transaction" ever I'm about to buy a gem pack above the 0.99 USD one, I've been able to purchase..
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General Problem - Stolen Account

Hi guys. I have a problem: You see, a couple of days ago I was scammed in the purchase of a mobile game, by a user of a reliable web. The gu..
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Android Shop problem

Hello everyone and sorry for my bad English. I have a really bad problem. I bought a couple of gems some days ago to play grand challenge to..
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Android Payment Error

Hi, I have bought the package promotion which is the RM39.90, and I have waited for 4 days but I dint receive the 2500 gems and ond magical ..
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iOS Account lost and Help and Support is not helping

Hello, I have been playing clash royale ever since it cam out last year. I had an account that was around 3600, had all the legendaries besi..
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General Lack of Zaps

On 05/16/17 I have maxed Zap collecting the EXACT amount of 5000 cards, nor one more nor one less. My idea was that I would be donating zaps..
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Android unfair matchups or cannon fodder?

I dont have a time to read other threads, I just intend to inform you all, especially supercell, that something is wrong with your matchup a..
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Android problem in placing spells

Hi, From about 2 days, I think when my system did a last update for clash royal, I cannot place spells properly. It's a bit difficult to exp..
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Android Clash royale problem (dont ignore)

Hello,I play Clash Royal and i'm having problems making purchases on my account.It's always telling me that i have a trasaction pending alth..
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Android Não consigo comprar nada na loja!

Não consigo comprar nada na loja!Hello, I play Real Clash and am having trouble visiting my account. It is always telling me that I have a ..
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Android Game Keeps CRASHING!

Clash royale started crashing repeatedly a few days back thus I couldn't update it. The phone is a samsung galaxy neo 3 . I deleted a coupl..
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Android Clash Royal freezes

Hi. This is the second time that this problem is happening. I have galaxy s6 edge+ and when I open the game, it loads to 100% and when the g..
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iOS Lost Account!

Hello Supercell, 4 Days ago i was playing Clash Royale and i was playing a match and suddenly the game closed. When i open it again i was in..
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Android Loading Screen Still Problem After Maintenance

In the previous maintenance break i had loading screen updating bug, it was fixed after some hours, but again after todays maintenance its h..
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Account banned

My clash royale account is getting banned temporary for 2 days and i dont under stand why my account was banned for two days in game or clan..
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General [How to] transfer your save between gmails.

Code: Warinig It's not a guide, I just want to describe my issue, as probably hundreds of people might occur the same problem. So you ..
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iOS Ingame purchase is grey

Hello folks! Me and my son plays royale since some days. Since yesterday the Ingame jewels or packages are greyed color and he cant access..
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General This is frustrating...

So, it's been 5 days since the heal spell draft challenge ended and the spell was actually released, right? Well, that hasn't meant ANYTHING..
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Android Micro LAG and freeze on S7 edge

Hi dude,in these days i have some micro lags and freezes when someone deploy certain troops,what I have to do? I tried to unistall the game ..
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Android I lost 3 cards

Hi Supercell Team , i have a big problem , after 30 days of inactivity in game I decide to come back and play it again. The issue is : i hav..
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General 2 problem about clans you didnt fix yet.. Serious issues plz dont ignore.. Thanks

Problem 1: If someone change clan description or setting we didnt get any msg about that person who did that.. What problem i face.. In ..
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Android error bug or what?

Hello, I am tremon, today in the morning I was to look in the battles of clash royale when suddenly it happens to me that my opponent has th..
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Android Problem with clan chest

Hi, i got problem with clan chest (i join to the clan 4days ago) i see how my clan mates collecting crowns but i can't join to the battle an..
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Cowslips reply to Android Please help (SUPPORT) - account locked.

Originally Posted by MikePhillips For Supercell Clash Royale. Hell..
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Android Please help (SUPPORT) - account locked.

For Supercell Clash Royale. Hello, I had requested an account transfer. And over the course of two weeks, was told that Supercell admin coul..
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Android Arena Gem Pack Questions

I bought the hog mountain gem pack a couple months ago and I'm waiting for the jungle pack to appear in the store to buy it but the frozen p..
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Android I got banned for a lot of days.

Hi to everybody. This day (I don't which hour) I got banned for 14 days. I think that's a lot of time for beign my first ban. I didn't use a..
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Android Rare bug, different king towers

I have already posted this before, but I forgot the picture. :rolleyes: Some days ago I was playing and then this happend! I dont know what ..
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General Valkyrie special offer not delivered

Hi guys, I just want to let you know how was I robbed in recent special offer. I had 57 Valyries when they introduced special offer and cha..
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Android Different towers

Do not read this I forgot to upload the picture! Some days ago I was playing and then this happend! I dont know what was wrong but I tri..
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Android Why Dont I See A Legendary Card???

Recently i went to hog mountain for a couple days and i still dont see any legendarys in the shop to buy for 40k coins.
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General Clash royale 101 error

Im trying to transfer ios to android and it says error 101 its been happening for 2 days
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General cant play clash royale pls help

hi,it has been 2 days i can't play clash royale i don't know but after the clan battle were gone i wasn't able to play ,it stucks at 50% an..
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Android Friendly Battle goes 20 min

I and a friend of mine were playing a friendly battle against each other some days agoas the game lagged by the two of us and restarted. Aft..
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Android Thanks supercell

Today i had receive my draft chest... and i get to choose between ice wizard and inferno dragon... after a few days of complaine... finally ..
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Unstable Connection to CR server

Just play a tournament and have one very disappointed match. First I have a poor connection under good 4G network and cost me one tower to o..
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iOS Still didnt get my season reward chest!

My highest was 4402 then I tried a lot of different decks and dropped to 3997.After the end of the season I didn't receive my reward chest. ..
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Android I did not get some cards of the magical chest

Hello supercell team, first I thank you for your games. Right now I play Clash Royale. Some days ago, I got a big magical chest. I was happ..
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General Game Balance

I made 5 matches in five different days and each match I played with the same deck. The problem is that in 5 different days I found always t..
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Im seriously thinking about traps when winning the Retro Royale

Played this on Android phone. Nowadays, I've just closed the app, one of the 2 million times I have been 3 seconds to throw my phone because..
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iOS I havent received my gems

I bought gems worth 10 CHF and I haven't received them yet.I Need some help ASAP I bought them 3days ago but I wasn't logged in on my accou..
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TriStarCarnage reply to iOS Supercell still hasnt given me my account back

Hello and welcome to the forums! It's unfortunate to hear that you are unable to access your account and you didn't ..
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iOS Supercell still hasnt given me my account back

It's been several days now and Supercell hasn't helped me get my account back. I missed the entire clan chest event because my account "myst..
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Android CR malfunctioning

Since about 2 days ago, clash royale is not working well, specially the clan window, almost every time i go into the clan screen I get conne..
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iOS Highest Score problem

After I played 2v2 clan battle my highest trophies acting weird couple days ago . Some how I should get 3119 but it shows 3145 . Anybody has..
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Android 2vs2 Team Batte bug

This is the second time in past 3 days that i have been suffering from this bug. Common guys help me out with this one. My clan battle is go..
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My account

I was suspended for no reason.My suspension was 14 days ago clarifying that it was something absurd and I do not understand but this is not ..
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Android Google Play will not log in

I need serious help please! My G3 just died a few days ago. I had Royale,Boom and CoC all linked to Google Play. I am trying to play on my N..
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Android iOS + Android special offer transaction pending issue for 4 days

I have had transaction pending since the anniversary offers and now can't buy anything. I use the same game on Android and iOS. I purchased ..
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iOS Can anyone help me?

2 days ago i tried to purchase the 4,99 deal in clash royale. I accidently hit cancel when I was asked to confirm the purchase. Since then a..
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Android Blackscreen

Whenever I try to open clash, I get a black screen. This has started a few days after the most recent update. I've tried uninstalling and re..
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