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iOS Special event ended

The special event I was playing in ended without me losing all 3 battles. I just spent 100 gems and only lost 2 games, but I received a ches..
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Accidentally left my phone on in my pocket, started GC. Refund possible?

I was playing the game today, then *thought* I switched my phone off and put it in my pocket. Unfortunately it was still on and while I was ..
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Android Problem card buying error

Hi, sorry to bother you people. I need help with this issue: yesterday night, by mistake, my nephew bought the same 2 legendary cards in sto..
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Android Crown championship challenge problem

Dear mods, I have spent 400 INR to purchase 1000 gems for the crown challenge. Not once have I won it in around 35 attempts. Every time I ..
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mmmaka3m reply to iOS Problem about a payment, want money back

Hi. Supercell has nothing to do with the exchange rate of in-app purchases. Supercell make an offer, tell Google/Ap..
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Android Bug On Store

Was buying zaps in the store and out of nowhere appears a promotion of buying fireballs and money with 250 gems. I did not want to buy becau..
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Android Super magical chest glitch

In my last bug report, I didn't say anything about my account... Well, the problem is that if the chest cycle has never been changed, it's s..
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Android TO ALL ADMIN, PLEASE HELP(srry for caps but im pretty triggered xD)

Hello. I have negative 6 k gems and I don't spend any money on the game. Actually, I haven't been playing on the account for a couple month..
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iOS Glitch made me buy Sparky.

BTW This is either IOS or general, i have no idea. I was checking out the shop, with my 45,000 coins, and debating whether or not i should b..
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iOS epic chest glitch

i'm in arena 9 but im at 2570 trophies and i purchased an epic chest but it said that the chest was from arena 8 so that means i still havnt..
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Android Draft challenge trophy chest

I noticed that this is the second time the game doesn't take into consideration my personal trophy best and thus I received a lower league c..
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1

iOS Please wait. Transaction is pending

Before.PNGAfter Tapping on gray special.PNGHello, and my name is Tyler, though my username goes as Capt. TC in the game. For about a week no..
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1

Android I want a refund please

I just failed the night witch tournament at 9 wins and I wanted to get the night witch so I figured if I spent 100 gems on the tournament I ..
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1

Android Problem with an Offer purchase

Hi. I play with two accounts on the same device trough an app that associates another google account to another clash royale account. The ac..
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General Extra purchase .

Today , the legendary card - "The Log" has appeared in my shop.As I was playing the game , I was busy with my real life as well. I was away ..
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Android No smc of cycle !

Dear supercell , I have been facing this no SMC problem. I'm an old player who was playing from the start of this but I haven't got a singl..
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1

General Tournaments are being used for third party promotions

Hello! My name is Aashish and I am here to talk about something really important. Have you ever checked the custom tournament section? There..
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1

General Transaction is pending (stuck)

I've looked at a lot of the threads for this issue between the Clash of Clans and Clash Royale forums, and cannot seem to find an answer to ..
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Negative Gem Count

My gems went down to the negatives in C.R. Can someone give me help....maybe SUPERCELL. Is says i bought something and it refunded the accou..
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Android Cant Join free tournaments

I had a problem a while ago where someone bought gems on my account and once we reported it all the gems got refunded. Now I have -6000+ gem..
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Bugs?

Hello everyone! Well I just want to share some very awful experience playing clash royale... Um... I have two concerns, the first one is my..
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iOS In-app purchases app grey

Recently I purchased a special offer clash royale gave me for 13.99. However the offer is grey and whenever I click it, it simply says "this..
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1

iOS Purchase Not Recieved On Clash Royale

I purchased the special $20 offer for the 100k gold and the super magical chest however it charged my bank account yet I did not receive any..
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1

iOS no gems

i bought the special anniversary offer for $6.99 and they took my money but didn't give the gems i sent them 2 messages about it but they ar..
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Im a very sad cat.

I lost access to my account that's level 11 that I've had over a year and supercell hasn't responded. It's been 2 days. I am just spamming h..
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Manyolo reply to Problem

Sometimes it may take a little while for the gems to be delivered, so please wait at least 24 hours before contactin..
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Android Charged but didnt receive purchase

I tried to buy arena 9 pack and was charged but 15 minutes have passed and I haven't gotten the pack yet. My ID is #2V2U9GLL9 EDIT: nvm I go..
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Android Legendary Bug

Dear Supercell, My name is Daniel, or TryHarder, and my Clash Royale player tag is "2008J8PPU" I am an avid clasher of Royale and Clash of C..
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Android Is the special offer chest fixed yet?

I see that super cell gave an update and is refunding us our money back for every time we tried to purchase a chest. I'm slowly getting my e..
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Android Bug offre fortune[Remboursement sil vous plaît]

I bought the offer fortune 10euros, so the super magic chest and 1200 gems, but I did not receive it but the purchase was charged! And stret..
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Android Double Charged My Account

So I attempted to make one of the special purchases today in the morning. The one for the Arena Level 7 Magical Chest plus 500 Gems. What en..
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Android My friends -gems

My friend has got -7000 gems. But when we realised he had over -17 000 gems. Can anyone help? He didnt refund any of his gems. Nor got banne..
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General Connection issue: unacceptable!

This morning i lost 4 games due to connection problems, this thing often happens and is not dependent on my connection. I'm an IT manager an..
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Android mirror elixir cost calculation client bug

i found that if you use mirror immediately after a card, the client will deduct elixir based on the previous card. however, the server calcu..
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Android Charged twice for arena pack purchase

Should I request a refund from SC, Google, or Paypal which was my payment mode. Would requesting a refund from Google result in SC locking m..
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Android You must see what kind of bugs it is.

https://youtu.be/FQWqFJ0ntG0 Pls refund my trophies or gems.
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iOS Purchases dont go through in game but I am charged.

First of all, I do get refunds for all the ones that haven't gone through. But seriously, why is it that whenever I try to make a purchase t..
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1

Manyolo reply to Android In app purchase error

Hello, please try clearing games cache memory and log back in to see if the gems are there if not you should contact..
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iOS HEY! I Didnt get my purchase 5 times and NO reaction from Supercell for 6 DAYSll!

Hey, Supercell What's going on?! I sent you an email and another one directly over the game on Monday and still didn't get any reaction fr..
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iOS arena 9 starter packs promotions order never received

I have ordered my arena 9 starter pack and never received my order? I contacted CR in app then I was directed to Apple, and apple kicked me ..
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iOS I need help!!

I got 500 gems to make a tournament, mainly to get the achievement and get another 500 gems. So I made it, and didn't let anyone else in so ..
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Android Tournament Joining Bug

I hosted a tournament and no one joined so my gems got refunded. After that, I couldn't join private and public tournaments my clan held. Wh..
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Android Gem Glitch.

My young brother by mistake bought some gems after I requested to refund and got back. I had 109 gems before this thing but no it is -500 ne..
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Android Tournament chest time increased

I have got a 4 card chest, which supposed to be unlocked in 3h. However, the chest timer have been synced with my silver chest, which I ope..
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iOS Tournament Exploit / Scams growing in proliferation

It's official! People are now hosting scams and using password protected tournaments to advertise their scams. Step 1: Host password prote..
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Android Connection issues while buying cards from game shop

I was buying arrows from the game shop just half an hour ago and then the connection issues with the "red !" popped up, afterwards all the a..
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1

Android Negative in gems

I woke up to see I was negative 5000 gems Contacted supercell and they said I may have got a refund on previously purchased gems and this wa..
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iOS ios account banned this is unfair practices...

What the hell, why should it concern SC what I install in my device as long as I dont use with their game... I have written to them & apple ..
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General Refund!

Give me back my dollor because all those money I spend here can buy a good dedicated server. BUT NOOO you gotta make a game with ♥♥♥..
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Android DDOS or server just lag? Refund.

Hai, When I'm playing CR, in the middle of the game I get connection problem. At first I just dont care. When it happen often, I decide to ..
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1

iOS In app purchases

I bought gems and never got them so I contacted apple and they can't refund me so can I get those gems
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11

General Legendary Arena Season Reset

Hi Clash Royale, The season reset was embarassing because some players that has 3k+ trophies didn't resetted, And what embarrased me more i..
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General Free Gems by getting refund from Apple/Android

They purchased gems from Apple stores, report to Apple, got cash refund, and gems are still in the game account. It works the same on Androi..
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iOS refund bug?

1 and a half week ago i bought 2,5k gems. i bought them on a false creditcard so i called the apple support and they refund the purchase. af..
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iOS Refund trophies?

Is there a way I can get my trophies refunded? Every time I attack and the enemies tower gets destroyed, it shuts me down until the match is..
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1

iOS I didnt get my mount of gems for 4 days!!

Order Number: MGM8DZ3NQ2 I bought a mountain of gems at 04/01/16 12:18 pm, but I didn't get that. Although I contacted Apple Support and the..
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Android Glitch!

There are a lot of glitches in this game! The last 10 or so games ive played the opponents elixer refills way faster than mine. With that be..
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iOS Gems not coming after a very long time

Hello everyone. Friday night I bought 25 dollars worth of gems and they did not come. I checked the supercell website and followed their dir..
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1

iOS Big Issue

Yesterday I went ahead and bought a 25 dollar iTunes card because I wanted to get some gems. Put the money on my account and opened up the a..
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iOS Troop drop bug

So it does now where I drop my troop it will wait some tume than it drops and it gets the clock. Of course that is not supposed to happen an..
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iOS Order not found

So I had recently bought two in game items from clash royals which was a pouch of gems & a barrell of gems for $25 but the items never appea..
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Android Negative Gems O.O

Hello guys, I have a big problem! 2 weeks ago I have bought 20 euros of gems but after payment the game crush, and I received 0 gems.... The..
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General Chest not working

Well this has happened to me twice. I will go try and open a chest and then lose connection. This just happened to me so I am reporting it. ..
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iOS Did not receive my epic card

I recently used 60 gems to buy 1k gold so that I could buy the epic card(balloon) to upgrade it. However the first time I did it(I pressed b..
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1

iOS Not receiving IAPs

Over the last 4 days I have bought 2 gem packs that I never received. After a couple of days I got Apple to refund the first one. I just req..
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Android Negative gem accounts / refund bug

I always see them posting their accounts in facebook a group with negative gems and some have so many gems because they are doing something..
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Android Gem refund

I report some clash royale bugs .. Many people .. Mostly top player are using gem refund like they did to clash of clans .. I hope you have ..
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iOS Game Center sync has major bug

Hey, we all know that game center sync was broken in precious patch. But now in 1.1 you have made an effort of fixing it but really breaking..
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iOS Gems not delivered. Supercell says contact Apple. Apple says contact Supercell.

Hey guys, I went through a series of events yesterday, and at the end, I never got my gems. I just need to know what to expect if this happ..
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1

iOS Game crashes almost every fight

Hello everyone, when i´m doing fights in the Arena then the game crashes and i loose the battle becouse of this. I´m playing on an iPad2. ..
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