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Android Bought gems, charged my card, did not recieve

Bought gems from game, charged my debit card, did not recieve them in clash royale. They were not spent because I never rec8eved them. Got a..
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Android Cant buy gems and arena packages please help...

Please help..unable to purchase any thing except the 80 gems pack.Tried reinstalling the game but not working..please solve this problem sup..
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iOS Problem about a payment, want money back

Clash Royale, Supercell I don't know where to contact you with this kind of question. I just bought your "Crown championship gems pack". And..
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Android #L9GJGLYP arena 10 arena pack bug

Hello guys i am so frustrated i battled my butt ff to get to arena 10,on sunday as i reached arena 10 it said the shop has new cards went th..
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Android Game isnt loading

I'm trying to load my alt account on my brother's tablet, but the game isn't loading and is giving me a TID_HINT_ARENA_PACK and other codes ..
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I just reached arena 11 but i did not get the arena pack

Is there a reasom to why i have not yet gotten it
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iOS Cant buy

I have 10$ of balance on my apple id but dont let me buy hog mountain arena 10 pack via itunes, its value 9.99$ why?
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iOS Legendary chest and epic chest offers have not shown up in shop for 2 months

The special offer for the legendary chest and epic chest has not shown up in the shop now for 2 months, but the arena packs that i did not p..
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Android Cant complete transaction

I've got an error that says "Can't complete transaction" ever I'm about to buy a gem pack above the 0.99 USD one, I've been able to purchase..
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Android Payment Error

Hi, I have bought the package promotion which is the RM39.90, and I have waited for 4 days but I dint receive the 2500 gems and ond magical ..
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Android Important

Whenever once a week they special offers are in the shop for mini pekka Valkyrie etc... Chanllenges the special offers are no appearing in m..
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Android iap account help needed

I couldnt find an answer in the faq so im posting this thread So I just got into Jungle arena and I want to buy the arena pack, except when ..
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iOS Ingame purchase is grey

Hello folks! Me and my son plays royale since some days. Since yesterday the Ingame jewels or packages are greyed color and he cant access..
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Android Arena Gem Pack Questions

I bought the hog mountain gem pack a couple months ago and I'm waiting for the jungle pack to appear in the store to buy it but the frozen p..
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iOS No Arena offer

After reaching the Jungle arena for the first time, I was not offered the arena pack which I usually like to purchase. Has anybody had the s..
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Android Heelp

I purchase the 14000 gems Pack and dont give mee it say purchased help
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iOS Bug arena 11

Hello, I have a bug about the arena 11. Before yesterday I arrived for the first time in the arena 11 but I have not received the arena pack..
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Android Shop is crashing the game

The day, since the retro packs come to the shop my game is crashing every time i want to enter the shop. In both accounts and on tablet and ..
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iOS Transaction Pending - Not Jailbroke

Using straight IOS no Jailbreak action....I went to purchase my 3rd and final Anniversary Package a few weeks back and it hung...now I have ..
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iOS Special Offer Bug

When I bought the $5 special anniversary pack, I got the gold but my gems disappeared. This is happening to lots of other people and this ne..
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iOS Shop bugs

I purchased those 2 1th anniversary packs and the game didn't give me anything. Those two pack icon was darken. After i press the pack butto..
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General I currently have negative 490 gems.

I was playing the game, and a legendary chest came up in the shop. I bought a pack for 20,000 gold and 500 gems for 4.99. Then I buy the leg..
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Android payment error..

hello supercell goodmorning everyone, since yeasterday at 17.30h i buy a aniversary package for 4.99€ (500 gems 20000 gold) after payment ..
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iOS Cant buy gems anymore

2 months ago I tried to buy an arena 7 pack 9,99€ but after I clicked on accept to buy I couldn't buy anymore gems and the transaction has..
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General Still missing 3 legendary cards

I have 5000 wins. opened countless chests and bought packets and gems. bearly ever get common cards that i use. not talkimg about rear and e..
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Android Goblin Barrel: misprint in card info

Really enjoying Clash Royale. The challenge, frustrations, clan camaraderie, new cards and updates... great game!!! I came across a mispri..
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General Special offers

Hello, I've noticed that on my account on which I have bought most of the packs, I do not get the Legendary arena 10 special offer at all. S..
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Android Charged but didnt receive purchase

I tried to buy arena 9 pack and was charged but 15 minutes have passed and I haven't gotten the pack yet. My ID is #2V2U9GLL9 EDIT: nvm I go..
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Android Jungle Arena Pack Transaction Timed Out

I recently attempted to buy the Jungle Arena Pack. The purchase was pending when it timed out. My Google Play balance was $10.00 lower, bu..
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Android Can not Buy Arena Pack 8

Can not Buy Arena Pack 8 Error message google play "It is impossible to carry out your transaction"For some time, there is a lot of bugBug ..
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Android clash royale magisches juwelen pack for 4.99 EUR

Hi, purchased the above for my two sons today. Both received the 500 jewels but only one of them got the treasure chest :( Both items have b..
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twister reply to ANDROID Purchasing Issue - PLEASE READ - UPDATE 1540 GMT

Thank you for all the reports of Google Play purchases being billed and not receiving your special packages. It see..
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ANDROID Purchasing Issue - PLEASE READ - UPDATE 1540 GMT

Thank you for all the reports of Google Play purchases being billed and not receiving your special packages. It seems there is an issue with..
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Android Bug offre fortune[Remboursement sil vous plaît]

I bought the offer fortune 10euros, so the super magic chest and 1200 gems, but I did not receive it but the purchase was charged! And stret..
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twister reply to Android Charged but didnt get my purchase

Hang tight folks, waiting for an update from the SC team, but as with any issues like this in the past, I'm sure if ..
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Android Charged but didnt get my purchase

I reached arena 8 for the first time and tried to purchase the one time offer you get for reaching it. I was charged but didn't get the pack..
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Android Not getting my stuff from fortune offer but it is charging me lost 24$.

I bought the one dollar pack and it said error so I tried three more times and they didn't work so then I edited and came back in went to th..
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Android Failed when buy a promotional pack

I tried to buy a promotional pack, Lucky offer, very magical gems package for $ 31.99, at the end of the purchase I made a mistake, I tried ..
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Android Chinese New Year Value Pack - Charged But Not Given Items

I bought the $0.99 deal pack that gives 10,000 gold and 80 gems, but didn't receive gems or gold. I have the inferno dragon in my shop today..
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iOS Legendary Value Pack overcharged?

Hi Supercell, Not sure if this is a bug or not but figured I'd post it here. I just got into Arena 10 today (24th January in the UK) and b..
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Tim[Supercell] reply to Maintenance: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Cr..
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Maintenance: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Crowns and rewards are rou..
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Android Its important, I have pack bug!

When I wanted to buy pack for 10 arena (it was leg. chest, 100000 gold and 1200 gems), I taped at pack and during checout I saw that this is..
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Android Store has broken...

I logged into Clash Royale just to open chests, request cards etc... and the store had updated for the new day, I have got a lot of extra ge..
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Android Dart goblin bug

i got the pack of dart goblins on the shop bit when i pressed to pay send me a message "please try reloggin again" , i restart the game but ..
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Android I have pack bug

When I wanted to buy pack for 10 arena (it was leg. chest, 100000 gold and 1200 gems), I taped at pack and during checout I saw that this is..
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General Supercells Official Response to the Dart Goblin Bug: Its our fault + tough luck + BM

Quote: Ryder G January 13, 2017, 11:25 -0800 Hey Challenger,Thanks for messaging.Let me take this opportunity to appreciate you o..
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General Dart Goblin Glitch

I was so excited for the dart goblin, it seems like a really unique card, we have nothing like it, a Very Fast unit that hits every 0.7 seco..
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General Supercell admin about dart goblin bug

They posted in general discussion https://forum.supercell.com/showthre...oblin-pack-bug just to let you all know they are working on it.
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General Yet no Jungle Arena Pack

Just wanted to point that out. The Dart Goblin Offer is back on, however no one seems to mention the fact that the Jungle Arena Pack has y..
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Tim[Supercell] reply to Maintenance Break: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Cr..
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Maintenance Break: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Crowns and rewards are rou..
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iOS Compra realizada

Hace poco realize una compra por el pack de arena 8 (gemas,oro,cofre magico) y cuando realize la compra del pack no me llegaron ni las gemas..
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Android Server lag

A while ago I was having connectivity issues. And I mean huge deployment delays, units teleporting around the map, the whole package. I sent..
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Android Just made to A8 but still no tournament?

Just won a battle and entered A8. The game immediately showed me a special A8 pack, but the tournament page is still showing "unlock at A8"...
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iOS Im not getting special offers

Ever since I bought the RED pack I haven't seen any special offers except for the Clone Spell one when it was released, I haven't bought tha..
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iOS Arena 8 special offer chest that gives no arena 8 cards at all

So I got to arena 8, bought the special offer which should give arena 8 only cards (like other arenas packs that I bought did) and only got ..
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iOS I lost a legenderay, If that makes sense

Hi, my username is Swift on clash Royale and I recently packed a inferno dragon from a crown chest but I never received it, you can check al..
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Havent Received My Gems.

I have not received my gems I bought around 36 hours ago. It was a 1200 gem pack, and I haven't gotten a reply by the support team, I am get..
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Tim[Supercell] reply to Optional iOS Update: Games for (RED)

Clash Royale is helping to create an AIDS-free generation with Games for (RED). You can participate by buying..
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Optional iOS Update: Games for (RED)

Clash Royale is helping to create an AIDS-free generation with Games for (RED). You can participate by buying the (HERO PACK)RED and (POU..
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Android I bought legendary package and i got nothing but money is gone

I bought legendary bundle and they cashed my money 9.99 but i dont get the rewards help pls
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Android All Starter Packs Appear In Shop

A while back ago (a month or 2 ago), I was playing Clash Royale and looked in my shop. I scrolled down, and saw starter packs for each arena..
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iOS Kings Cup super value purchase

I'm in Hong Kong and I purchased the super chest during King's cup supervalue pack for HK$78 but I was charged $116!!!! I believe there's a ..
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General Princess doesnt target the skelli horde or graveyard... devs should be ashamed

The Princess targets a single skellie in a pack and if the skellie that this ***** troop is hit she is delayed to find a new skellie and ret..
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Android Bought an offer and got nothing

Yesterday, I bought a King's Cups | Super Magical Gems package from the store a few minutes after the new store section appeared, and my gam..
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Android My currency is not the same as my countrys so I cant pay by mobile carrier

I downloaded clash royals when I was in Turkey so my currency in clash royale is now TRY. I am currently in my home country and I can't buy ..
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Android Charged twice for arena pack purchase

Should I request a refund from SC, Google, or Paypal which was my payment mode. Would requesting a refund from Google result in SC locking m..
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SC do you care to explain this?

Why is this Ice golem pack still occupying a slot in my shop even though it has already ran its course earlier when the shop was reset? This..
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Android Supercell took my gems

I bought a package and i was charge twice for it. Now they took away the gems i already paid for. The problem is i need that gems for tomorr..
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iOS Transaction Pending

I have had the transaction pending glitch in my shop for over a year now. It is very frustrating because I do not know how to fix it even af..
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Android Special Offers wont show up

I havent got any special offer from the shop for about 6 days now, it really bothers me because I want to buy a legendary chest but nothing ..
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Android Havent gotten the Arena 9 starter pack

I haven't received the Arena 9 starter pack offer yet. When I finally reached Arena 9 the offer didn't appear in the shop like Supercell sai..
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iOS HEY! I Didnt get my purchase 5 times and NO reaction from Supercell for 6 DAYSll!

Hey, Supercell What's going on?! I sent you an email and another one directly over the game on Monday and still didn't get any reaction fr..
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iOS Can not purchase special offer

Two days ago i could purchase a special offer pack from the shop.. but today i have another offer buy couldnt buy it??whats the matter?? Do..
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Android Problem with special offer

i cant purchase the special offer it says "unfortunately your transaction cant be completed at this time please try again." i check my trans..
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iOS 5X package not arena 9

the package you guys offerd us for 24 hours ... im in arena 9 around 3400 trophies and it offerd me arena 8 package help?
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iOS arena 9 starter packs promotions order never received

I have ordered my arena 9 starter pack and never received my order? I contacted CR in app then I was directed to Apple, and apple kicked me ..
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General arena 7 stater packet does not work / cant not buy

Hello, Supercell I can Starterpack in Arena 7 Do not buy and I stay only few hours :unsure: I film and photograph evidence that I am in Aren..
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Android No Legendary Chest when Purchased A9 Value Pack

I purchased the A9 Value Pack last night. I might have had my chest slots full. I received no Legendary Chest, but I did get the gems and ..
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iOS Disappearing Arena Pack

Arena 9 pack appeared when Ifirst opened the game. I reopened the game again and it was gone. I haven't bought it yet. What happened?? It w..
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Android Legendary Arena Value Pack

I bought Legendary Arena Value Pack. I got disconnected and when i relogin. It said that you already own this item but nothing added to my g..
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General Shop I arena9, offer is arena8

I dropped out of arena9 yesterday but got back in before the shop refresh. Now my "value pack"offer is for an arena8 pack. I know my card re..
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Tim[Supercell] reply to Update: New Tournament Mode, Cards & Chests!

NEW TOURNAMENT MODE - Challenges: 12 wins unlocks the top prize, 3 losses and you're out! - Classic Challenge: 10 ..
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Update: New Tournament Mode, Cards & Chests!

NEW TOURNAMENT MODE - Challenges: 12 wins unlocks the top prize, 3 losses and you're out! - Classic Challenge: 10 Gems to enter, top prize o..
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Android Recent Google play gem purchase bug

Hi just have to warn that lately in the last few days there is a flaw somewhere on the gem purchase system because i can purchase the 0.99..
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Android Bug in Bomber

The bomber is missing the time to drop the bomb and sometimes not even play and dies, I've lost matches so. It happens more when you have a ..
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General Error on purchase

Hi, i'm from brazil and was trying to buy some gems. I bought a 100R$ on google play. so when i try to buy a pack ( 2500 gems pack) i got a..
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General Didnt receive the gems that I purchased. (50$)

I purchased a pack of gems that cost me 50 bucks and I didn't receive the gems. What should I do. My username in game is nickfrost2002. P..
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Android Purchasing gems!?

Hey, I'm on android and trying to purchase the $50 gem pack with my target visa prepaid gift card. However, the purchase keeps getting cance..
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The HogLog

Hogs, Hogs, and more Hogs! This is yet another cycle deck where you just wanna keep pumping out Hog Riders. Hog-log is a great offensive com..
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Android Gem packages bug!!

I can only buy Fist full of gem; I can't buy others package as it keeps telling me "Error, Transaction can not be completed ... please try a..
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iOS I bought gems and i didnt revived them

I bought two 19,99 dollars pack of gems and one 4,99 pack Of gems and i didn't revived them, what can i do?? Please help me
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Android I lost my 99$ ;_;

I bought a 14K gems pack. I was happy of the gems, but then i realized that i lost my 99.99$. Where did they go?!?!;_;
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Hog Rider - Damage decreased by 6%

Hog Rider is currently the top choice for tower destruction! While we really enjoy seeing more offensive and action-packed games, we’d ide..
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iOS Compre gemas y me cobraron DOS VECES y solo me dieron las gemas una vez

Buenas, compre un pack de gemas de 2500 y 1200 me cobraron dos veces y solo me entregaron una vez las gemas y se ha bloqueado mi tarjeta de ..
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iOS Bug after update

I haven't received one Royal giant since the update of the Royal giant. I've opened several free chests, silver chests, gold chests, and c..
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iOS i wanted to pay for the 5$ gems and some how i buy the 100$ pack

hello can i some how change it or cancel it i didnt used the gems i got from it and i wanted to know if i can somehow refuend it cuz i reall..
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