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Android I lost my account...

Hi there.. I hope you can help me because i lost my account and i was pretty far in the game with some good cards and my not willing to star..
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Android Problem card buying error

Hi, sorry to bother you people. I need help with this issue: yesterday night, by mistake, my nephew bought the same 2 legendary cards in sto..
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Android Ummm

So when i was opening a legendary chest i bought. An epic came out of it. I want a new chest. that chest wasted 5 bucks
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mmmaka3m reply to Android Bought gems, charged my card, did not recieve

Hi. Please contact in-game support team and they'll help you: https://forum.supercell.com/showthre...In-Out-Of-Gam..
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Android Bought gems, charged my card, did not recieve

Bought gems from game, charged my debit card, did not recieve them in clash royale. They were not spent because I never rec8eved them. Got a..
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General Epic Chest fail

I just bought an epic chest for 10000 Coins and there should have been 20 cards inside but I had only 6 cards!! Thats not ok! I want my coin..
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Android do you want to load progress with xp level 1

I am playing the game on my Samsung S4, almost reached level 12. Now I bought a new phone S7. Installed the game and Google Play Services, f..
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iOS Lost account and gems

Dear all,need some help.. I lost my account sudenly, and with that all the gems bought last week. i contacted in game help, they recovered a..
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Android Bought cards in offer but didnt show up

Hi my user number is #88uu9pl02. 2 days ago I bought all cards for the knight $40000 gold but they never showed on my deck
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iOS Problem about a payment, want money back

Clash Royale, Supercell I don't know where to contact you with this kind of question. I just bought your "Crown championship gems pack". And..
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Android Payment method issue

I accidentally bought gems with Rogers account. This was my family account. I wanted pay with my debit card, but it already paid on my Roger..
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Android chest cards and legendary cards

why do I get same legendary cards(Graveyard & Inferno Dragon) all the time? I am a level 10 player and still do not have 6 legendary cards. ..
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Android Gems transfer

Hi, My son bought for 225$ on Clash Royale :mad: and now I took his phone out of reach. I'll pay for this, I have no choice... But I was won..
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General how to link your account with ID which is at king level 6 or above

i bought new iphone a month ago and started to play CR on it from scratch and now that account is at level 7 while having my old phone with ..
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Fire OS Huge Bug!

Hello fellow "Clasher's" and "Clash Royale Staff" I've had a IPad that I would use to pay Clash Royale but when the screen broke, the game s..
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Android No cards but gems taken

Hi, I bought a legendary chest for 500 gems and the game crashed multiple times during opening. The gems were taken but I didn t receive ..
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iOS Transferring accounts

I bought a new iphone 7 today and i want to transfer my cr account on my iphone 6 over to my new phone. However when i log onto the same gam..
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Android I dont get my gems?

Hello Supercell, Like 2 or 3 days ago i did 2 payments with ideal for 5,49 euro's each, the game crashed twice while i was doing it. But i..
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iOS cant use my android account on ios ones

i was using sony z2 mobile and my brother was had iphone mobile we both started to play the game together .. he bought new phone oppo A57 so..
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iOS Legendary chest fake!

I bought a legendary chest with 500 gems fair enough but then the app crushes I go back on see that I lost my gems and them I check for the ..
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General Dont own card anymore!

A card just showed up in the shop and I bought it immediately and as soon as i did the game reloaded and came back to a new shop with differ..
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General Arena 9 epic chest without arena 9 cards hahahah

I just bought Arena 9 epic chest.... And what a surprise .... Not a single epic card from arena 9.... Is that fair? I paid that with my last..
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Android Honor 6X low resolution problem

HelloI bought a Honor 6X yesterday and sometimes my game have the normal resolution and sometimes it doesnt (feels like 420p or something li..
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Android Switching out Shop cards

If you stay on the game when it turns midnight for you and you get your new shop cards, you can get new cards by buying 2 cards from the sho..
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Android buy legendary chest with gold

i bought a legendary chest with gold :/ and it gave me epic cards :! the skin od epic and legendary chest changed !!!
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Android Scammed by supercell !! - giant chest bug

I`ve just bought a giant chest which cost me 400 crystals and guess what - I haven`t get even close to 130 cards . Instead I got 3 normal ca..
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Android Purchase

I bought a legendary chest and it did get rid of my 500 gems but never gave me my legendary chest. How do i solve this
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Android Bought legendary & did not receive it!!

I have bought the night wich in the shop for 40.000 gold. It was right at the beginning of the new offer at midnight. I got a Screenshot.. I..
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General Epic chest Shop bug (?)

It appears that the level of an Epic chest featured in the shop is based on trophy count, not Arena level. Feature or bug? How I found out:..
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Android Wth Is goin on

I just recently logged on to clash royale today. I checked my shop and the Night Witch was there!! So i bought it then my game abruptly rest..
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Android The shop has changed and to cancel my card purchase

Hello I had a problem in the shop. The new cards have appeared at midnight. I finally bought the night witch for 40000 gold at 00:02 Once ..
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Android Taking legendaries away in shop

The past two nights I have been on the app when the shop was resetting my cards. Im in arena 10 so I get legendaries in the shop. Last night..
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Android HELP! I keep getting the same arena deal !

Every thursday i get the same arena deal ( the arena 11 draft chest ). I want to buy the arena 8 and 10 deals. I have never bought any deal ..
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Android Cant complete transaction

I've got an error that says "Can't complete transaction" ever I'm about to buy a gem pack above the 0.99 USD one, I've been able to purchase..
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Android Shop problem

Hello everyone and sorry for my bad English. I have a really bad problem. I bought a couple of gems some days ago to play grand challenge to..
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Android I bought lumber by mistake!

I want my gold back. I don't want this card... Give me my 40,000. Even 20K or 30K is good.
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Android Payment Error

Hi, I have bought the package promotion which is the RM39.90, and I have waited for 4 days but I dint receive the 2500 gems and ond magical ..
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Android Summer offer problem

I bought the $0.99 200 gems in summer offer.Im from philippines so i used globe telecom billing.After i bought it,it charged me but i have..
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iOS Transaction is Pending - Summer Offer BUG

Hi So Friday I got the summer offer and I love it "Gems / Chest" but there was a problem with this. So I started on buying the Giant Chest "..
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Android Bug on buying ....

I bought a offer from the market and didn't get the offer but the money were taken. Edit: fixed after like 20 min i got the offer
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Android I have a problem with adding founds.

Hello ! I bought a £10 playstore giftcard and I added on my account, on my main gmail adress, which the account is linked to, but when I ..
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Android After purchase legendary card, card was not added

Hey, I have a big problem, after i collected more then 40k gold for the legendary Electro Wizard card (my first), i bought him in the shop. ..
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General Extra purchase .

Today , the legendary card - "The Log" has appeared in my shop.As I was playing the game , I was busy with my real life as well. I was away ..
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iOS I purchased the special offer in my shop, but didnt get the gems!

I bought the Double Elixir offer, and since my account is a child's account, I had to await approval from my dad. When he approved it, I lau..
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iOS Shop is bugged (Gems cost more than before)

Hello there everyone, when I recently wanted to purchase some more gems and the arena 9 offer that popped up in my store I noticed it cost m..
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Android iap account help needed

I couldnt find an answer in the faq so im posting this thread So I just got into Jungle arena and I want to buy the arena pack, except when ..
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General Arena Bundle

Hey guys .. I bought those Arena bundles which are 4 times in value twice ... Today I got this offer ingame, BUT instead of 100.000 gold i g..
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Negative Gem Count

My gems went down to the negatives in C.R. Can someone give me help....maybe SUPERCELL. Is says i bought something and it refunded the accou..
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Android Arena Gem Pack Questions

I bought the hog mountain gem pack a couple months ago and I'm waiting for the jungle pack to appear in the store to buy it but the frozen p..
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iOS Pls help

Hello Supercell. Today when I logged in to my account, I saw a special promotion and it is a legendary chest. Then I was very happy because ..
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General No Epic Or Legendary Chests In Shop

My account name is The_Dog_Rules. So one a while ago Thursday I had an epic chest in shop and though nothing of it, well the next day I had ..
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General Valkyrie special offer not delivered

Hi guys, I just want to let you know how was I robbed in recent special offer. I had 57 Valyries when they introduced special offer and cha..
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iOS Erro Buying Gems

I'm trying to buying gems for Clash Royale. I've bought a gift card and now a have some money in my account, but when I try to buy gems I re..
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Android Cant Join free tournaments

I had a problem a while ago where someone bought gems on my account and once we reported it all the gems got refunded. Now I have -6000+ gem..
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Bugs?

Hello everyone! Well I just want to share some very awful experience playing clash royale... Um... I have two concerns, the first one is my..
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iOS I bought a epic chest but turned off my phone and it didnt give me epics

I had to leave when I bought it left for five mins came back and when I looked I had 10k less gold and no new epics please help I'm in arena..
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iOS I havent received my gems

I bought gems worth 10 CHF and I haven't received them yet.I Need some help ASAP I bought them 3days ago but I wasn't logged in on my accou..
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Android Always inferno dragon bug

I have opened 5 legendary chest and out of all five i have got the inferno dragon.other legendaries on my account are all bought from shop.w..
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Android I didnt get enough epics from an epic chest

I got 3 less epics than i should have when i bought it in the shop?????
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Android iOS + Android special offer transaction pending issue for 4 days

I have had transaction pending since the anniversary offers and now can't buy anything. I use the same game on Android and iOS. I purchased ..
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iOS Negative gems bug

So I bought some gems on clash royale and I instantly bought a legendary chest after that. Then all of a sudden I am suddenly at negative ge..
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iOS Special Offer Bug

When I bought the $5 special anniversary pack, I got the gold but my gems disappeared. This is happening to lots of other people and this ne..
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Android Update bugs

After the update i bought the $5 deal in the shop and $5 worth of gems. My game froze 5mins afterwards when i reloaded 2mins later 500 gems ..
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iOS I bought the 20 000 gold and 500 gems deal

I bought the 20 000 gold and 500 gems and they disappeared clash royale please put them back my name tag is phoenix7717 and please fix this ..
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iOS What😭

Hello Super Sale I Aviv I play Clash Royal Matt 6 months I before fifteen minutes into the game, and suddenly the game was deleted I Level 1..
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General I currently have negative 490 gems.

I was playing the game, and a legendary chest came up in the shop. I bought a pack for 20,000 gold and 500 gems for 4.99. Then I buy the leg..
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iOS no gems

i bought the special anniversary offer for $6.99 and they took my money but didn't give the gems i sent them 2 messages about it but they ar..
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Android Frozen when opening the chest

Please help me how to fix my problem, herewith what I have done trying to fix it by my self. 1. I have bought chest from the last event (my..
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iOS Cant buy gems anymore

2 months ago I tried to buy an arena 7 pack 9,99€ but after I clicked on accept to buy I couldn't buy anymore gems and the transaction has..
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General Still missing 3 legendary cards

I have 5000 wins. opened countless chests and bought packets and gems. bearly ever get common cards that i use. not talkimg about rear and e..
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Android Cards buying problem in shop!

Dir Sir/Madam, About 30 min. ago I bought 100 Musketeer cards in Shop. Unfortunately those cards were not added to my account! Please help i..
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Android Clash royale is not working well in huawei devices

I used a P8 during two years, clash royale was going ok but since one update (I don't remember which one exactly) the game started going too..
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I bought gems but got nothing

I bought 500 gems for $4.99 and I got nothing.
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General Does this happen to anyone else?

One day I was with my freind and he was going to buy gems.he got a cart of gems which is £79.99 but when he typed in his details and his pa..
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Android Shop Bug

It's just a litte bug. So I bought a legendäre Ches from the shop. I had collected The Log. In the Shop was the log, too. And in the Shop i..
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Android Glitchy Legendary Chest (I got an epic out of it!)

Hi, I was playing Clash Royale today, as usual. A special offer was in my shop, I went over, and it was for a legendary chest. I bought it, ..
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Android Gem transfer

I bought gem with my 2nd account, transaction problem with google market then long after, I received my gems, but on my main account. Can we..
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General Special offers

Hello, I've noticed that on my account on which I have bought most of the packs, I do not get the Legendary arena 10 special offer at all. S..
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Android Clan chest glitch and gems

I could not open the clan chest because it bugged me, and I also recently bought 14,000 gems and did not receive them. I want you to give me..
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General I have not received my order

I bought a bag of gems, my purchase was validated but I was not received my gems Can you help me please?
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Android How to fix negative gems?

My friend in my clan currently has a negative amount of gems after he bought some. Best way to fix this??
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iOS Free Gems and Chest

Hello, this is Sabomb. I am here to tell you that i bought the Arena 7 9.99 Chest and gen bundle when i bought it I was very happy and opene..
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Android Legendary Bug

Dear Supercell, My name is Daniel, or TryHarder, and my Clash Royale player tag is "2008J8PPU" I am an avid clasher of Royale and Clash of C..
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Android Purchase Bug

Hey I wanted bought 10.000 Gold and 80 gems for 0.99 Euro but didn't got anything.I hope someone can help me out. Ingame: Lambo 7-858355
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Android Is the special offer chest fixed yet?

I see that super cell gave an update and is refunding us our money back for every time we tried to purchase a chest. I'm slowly getting my e..
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Android Bug offre fortune[Remboursement sil vous plaît]

I bought the offer fortune 10euros, so the super magic chest and 1200 gems, but I did not receive it but the purchase was charged! And stret..
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Android Cobrado, mas não recebi!

Comprei uma oferta de 2,99 da arena 10 e não recebi os 10.000 de ouro e 80 gemas mas foi cobrado o preço normalmente. Nome: NetoCalastro..
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Android Charged, but i didnt get my stuff

I bought the 9,99€ chinese newyear offer, but i didnt get the offer, i tried a sexond time and i lost another 9,99€ without getting the ..
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Android Not getting my stuff from fortune offer but it is charging me lost 24$.

I bought the one dollar pack and it said error so I tried three more times and they didn't work so then I edited and came back in went to th..
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Android Failed when buy a promotional pack

I tried to buy a promotional pack, Lucky offer, very magical gems package for $ 31.99, at the end of the purchase I made a mistake, I tried ..
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Android Chinese New Year Value Pack - Charged But Not Given Items

I bought the $0.99 deal pack that gives 10,000 gold and 80 gems, but didn't receive gems or gold. I have the inferno dragon in my shop today..
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iOS Legendary Value Pack overcharged?

Hi Supercell, Not sure if this is a bug or not but figured I'd post it here. I just got into Arena 10 today (24th January in the UK) and b..
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Android Goblin launchers

Good Morning, When Arena 9 came out with 190 gems offered by X GOBLIN LAUNCHERS, I bought it, gave a bug and closed the application. The gem..
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iOS Your System is rigged

Hello my account is NomNomTheSavage i have opened multiple chest to get legendary i have only gotten 2 but those were because i bought them,..
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General Supercells Official Response to the Dart Goblin Bug: Its our fault + tough luck + BM

Quote: Ryder G January 13, 2017, 11:25 -0800 Hey Challenger,Thanks for messaging.Let me take this opportunity to appreciate you o..
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Android Problem following a purchase.

Hello, this morning (Friday 13/01/2017) on my account there were about 100000 gold or 1500 gems. I took in the store the 100 dart goblin wit..
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iOS Dart Goblin stack offer did not give me any goblins

I bought the Spear Goblin stack for 150 gems then was immediately disconnected from the game. When I returned I still had my gems but the of..
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iOS Dart Goblin Purchase Bug

I bought the Dart Goblins with gems, but immediately got a "connection error" message. I restarted my game and I got my gems back, but Dart ..
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