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iOS Gems screen is grayed out

4:08 pm, May 23, 2016 3,396 45 0.2 @ 200 wpmrate up 2 Sunshine808 source
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I have a family sharing account and my son requested to purchase gems. The transaction was cancelled in error but now he is unable to purchase any gems because the screen is gray. A message says please wait, transaction is pending. Please help!
forum.supercell.net
4:08 pm, May 23, 2016 3,396 45 2 source

Comments

I know it is so stupid and SUPERCELL hasn't benn able to do anything!
Guest @ 11:43 pm, February 13, 2017
I know it is so stupid and SUPERCELL hasn't benn able to do anything!
Guest @ 11:42 pm, February 13, 2017 Rating: +21
SAME!! its been 4 and a half months now since I tried purchasing a special offer in shop with family sharing and it is still greyed out
Guest @ 4:00 pm, February 13, 2017
Same
Guest @ 12:52 am, January 26, 2017
Same thing my son can't buy gems it says please wait transaction is pending weird
Guest @ 4:04 am, January 24, 2017 Rating: +22
Help me goodness sake you chicken lamma
Guest @ 1:34 am, December 19, 2016
Same I have a family sharing account and I want to buy gems but the screen is grated out and I get so mad about it.
Guest @ 2:42 am, October 24, 2016 Rating: +1
SAME super cell help no won the has bin for 6 months
Guest @ 6:54 pm, October 21, 2016

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