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iOS Opened one free box..then lag

3:08 am, March 19, 2016 541 45 0.2 @ 200 wpmrate up Maverick8550 source
1
When I came online tonight I opened up one of the free boxes that appears every four hours and then the game lost connection and never reconnected. When I restarted the game the box was gone. Is there anyway to get it back?
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3:08 am, March 19, 2016 541 45 source

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