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mmmaka3m reply to iOS didnt receive Classic Challenge chest !!

Contact in-game support team. They have a log of your activities and can tell you what happened: https://forum.supe..
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iOS didnt receive Classic Challenge chest !!

This happened for the 2nd time now (not in a row, though): Basically I've lost a Classic Challenge with something like 9:3 or so. After I lo..
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iOS Special event ended

The special event I was playing in ended without me losing all 3 battles. I just spent 100 gems and only lost 2 games, but I received a ches..
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mmmaka3m reply to Lost account

Originally Posted by Mark12211 I was playing my 8year old son's Lev..
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Android Loss of account

Loss of account A friend intentionally uninstalled the game, and my account was registered with google play, and my account was lost, I have..
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Android Mega Knight Challenge

i played yesterday the challenge and couldnt go more than 3 wins. today i started a new one and somehow the prizes shows that only the legen..
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General cards disappear

Hi, Today i noticed following problem: I woke up at 8:52 am and had 4827 Barbarians. I opened two free chest and one gold chest and receive..
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Android Clan chest reward

Hi After completing 10/10 in the clan chest with guaranteed 3 epic cards, I only received a total of 2 epic cards.
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Android Clan chaos- kicked members rejoining

Even as clan leader, there is no way to manage disruptive or abusive players without extreme measures. Kicking a member does nothing because..
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Android do you want to load progress with xp level 1

I am playing the game on my Samsung S4, almost reached level 12. Now I bought a new phone S7. Installed the game and Google Play Services, f..
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mmmaka3m reply to iOS Legendary Chest

If you tried to buy a legendary chest by using 500 gems in game and you haven't received the chest or its card, cont..
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Android Free rewards

I have not received any free magical chests that were given upon the arrival of 2v2.Please look into the matter as quickly as possible. My t..
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General where are my gems?

In the spanish fb fanpage they did a draw for free gems and we were of the winners and we didnt receive anything yethttps://i.gyazo.com/2427..
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Android I didnt get magical chest

Hello,all of my friends get those 2 chest but i still didnt get nothing,i have played some games but i still didnt receive them, ID : #82YVY..
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mmmaka3m reply to Android My perchase was complete and I didnt receive any thing

You need to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game It may take 2 ..
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iOS Lost a legendary card

I recently received a legendary chest from a drop(my first one that dropped), and when i opened the chest after 24h the chest froze and when..
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mmmaka3m reply to iOS wrong chest from arena

I've heard about few other cases like this. I don't know the exact answer but I think special chests like SMC depend..
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Android I have not received my draft chest

When I finished last season I got to 4000 and I still have not received my corresponding chest. What I can do? I have already sent a message..
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Android Igual dont recived my draft chest

When I finished last season I got to 4000 and I still have not received my corresponding chest. What I can do? I have already sent a message..
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General Missing 100k gold

I got a 10 wins but I didn't get the 100k gold.Happened on both accounts.In the challenge it says received but the I didn't actually got the..
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Android Didnt receive a purchased item

I purchased a special offer but I didn't receive it and when I select it again, it gives me an error 'you already own this item'. Can this b..
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Android No cards but gems taken

Hi, I bought a legendary chest for 500 gems and the game crashed multiple times during opening. The gems were taken but I didn t receive ..
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Android Never Helpful Cards

Whenever I buy a chest, and rarely when I receive a free one, do I get a card that I use in my deck. It is a huge waste or money and gems. I..
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Android Notifications out of sync

I receive a lot of false notifications in the game. For example, "You have a gold chest ready to open" while I'm already opening a silver on..
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iOS No new cards this season

Is their a problem with my cards..haven't received any of the new cards though reached level8
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General Notification

I have had this problem for years,in both games.I often( at least once a day) receive wrong notifications.Like :"Your silver chest is unlock..
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Android Season chest

Dear supercell, i really like playing clash royale. Now this is the thing. I pushed all the way up to master" (4900+) troffees. And i didnt ..
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Android My Miner cards are gone after opening a Legendary Chest

On Monday (03/07) I opened my Legendary Chest (about 6:00 PM in GMT +3) and the letter received was the Miner. My Miner is on level 2 and at..
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Android Multiple notifications/ Inaccurate notifications

I received 11 notifications that the 2v2 challenge was ending in 6 minutes. Also it's notifying me inaccuratly about chest being ready to ..
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Android Requesting Cards

I'm in Arena 10 and I should be able to receive 4 rare cards when I request for them but recently when I request I am only getting 3 rares. ..
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Android No crown Chest

Didn't receive a chest from the last clan crown chest challenge? How do I get now ??
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General Did not receive chest from newly reached arena

Today I reached arena 10 from arena 9, but the chest I received was from arena 9. Is this a new rule (yesterday the same thing happened). Do..
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Android Problem with the shop

2 times, when buying cards around midnight, the game reboots, the cards are replaced by others and I receive nothing. How to obtain the hist..
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General Special Offer When Entering New Arena

Hi guys, Today I just got into arena 10 for the FIRST time. I was very excited to purchase the special offer, however I never received one. ..
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Android Cheater (video clip included)

Hello, I already reported this problem, but here I am writing on the forum too. I saw this cheat for the second time and I see that there a..
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iOS My cards got changed out twice in the same day

Hi Supercell, I'm from the U.S. and I was playing earlier today and when I received the message "new cards in shop" I looked and the only ..
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Android Request cards

Hello today is epic sunday and I have requested a card but my Ethernet failled so in my count it doesn't appear and the time started again 7..
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Android Bought legendary & did not receive it!!

I have bought the night wich in the shop for 40.000 gold. It was right at the beginning of the new offer at midnight. I got a Screenshot.. I..
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General Epic chest Shop bug (?)

It appears that the level of an Epic chest featured in the shop is based on trophy count, not Arena level. Feature or bug? How I found out:..
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General Did not receive Magical Chest.

Hey there, I checked "Stats Royale" recently, saying that after my next game I would receive a Magical Chest. After I played adn won this ga..
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Android Not receive night witch on the market ?!

Hi The last night , i buy the night witch legendary card on the market at 00:03 am after the changing card cycle 00:00 when i buy it, the ga..
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General Cannot get Supercell to look at the bug! Need your help!

I reported this bug to Supercell through Clash Royale App multiple times, but every time I get the same response from support - along the li..
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Android bug whith legendary cards

Many time i have a legandary chest in the store, and i buy it many times, in the first time i got graveyard and in the second time i got pri..
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Android Didnt get my Magical Chest.

Hi.I was on StatsRoyale and refreshed my profile because I wanted to see what chests I will get.I saw a Magical Chest that should have come ..
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Android Chest prediction problem/ Missing chests

I was about to get a giant as told by statsroyale chest predictor. But I never received it. I have also lost other chests in the past. I hav..
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Android special offer bug

i buy special offer on May 27, 2017. but still not received i contact supercell but they say Your help request has been passed to our s..
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Android A Minor Glitch

Sometimes, whenever I begin a match, the match freezes. Not that the game crashed, but it’s one of those experience where your connection ..
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Android I did not receive the clan bau

I left the clause to go back to the nomal because it bugou, all the clan battle mode, and it goes out and then I came back and anyway, just ..
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Need the game support team plz

I have sent a report through the game to tell about one of my clan mates and his problem loading his account. It was sent a few days ago and..
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Android Draft challenge trophy chest

I noticed that this is the second time the game doesn't take into consideration my personal trophy best and thus I received a lower league c..
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iOS Didnt receive epic donations

It have happened twice now that I didn't receive the epic card ppl donate to me. i requested the donation and I only got 2 even tho 4 ppl ha..
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iOS Please wait. Transaction is pending

Before.PNGAfter Tapping on gray special.PNGHello, and my name is Tyler, though my username goes as Capt. TC in the game. For about a week no..
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General Ask 40 cards and receive Less

Hi, I'm Legendary arena. When i ask a Card, i should have 40 or 4 cards. But sometime, not! This is not the first time it's happen. This mor..
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Android Premium Chest Bugs

I just got to A10 as a lvl 8. Just as I was put in A10 I received(1st) SMC. So in joy I just stared the chest for some time and my eye met t..
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Android Payment Error

Hi, I have bought the package promotion which is the RM39.90, and I have waited for 4 days but I dint receive the 2500 gems and ond magical ..
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Android Notifications Issues

Almost all the time I don't have a problem with app notifications but notifications from clash royale are so damn annoying and there's a bug..
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iOS Transaction is Pending - Summer Offer BUG

Hi So Friday I got the summer offer and I love it "Gems / Chest" but there was a problem with this. So I started on buying the Giant Chest "..
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iOS won night witch draft challenge but received no night witch?

Open the winning chest at 12 games, but the's no night witch? Please find my attached files for more details. Thanks,18741512_16023570397769..
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Android Transaction is pending (cant buy gems)

So a month ago i try to buy gems. I never receive the gems, and neither had to pay. Now I have all the icons to buy gems greyed out and when..
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iOS Donation/ Request Bug

Hi, I know this is a current known issue but the donation/request bug is still very much active and it happened to me today. I was 14 rare c..
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Android Card not added in my list of card

Hello, I received in my magic box electrical wizard, so my second card. And now when i watch my list of card, this secand card was not add..
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Android Waiting on electro at shop for 7 months

I have been waiting for almost over half a year for the electro wizard to show up at the shop.I have received every single legendary so far ..
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Android I lost my clan chest due to maintenance

Yesterday my clan complete 10/10 clan chest. Today I was opening my clan chest then I lost connection and a message appear saying "retry log..
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iOS Crown Championship Global Series Support not helping

So I qualified for the next round in the Crown Championship Global Series (CCGS) by placing top 20 in one of their tournaments, and you're s..
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General Transaction is pending (stuck)

I've looked at a lot of the threads for this issue between the Clash of Clans and Clash Royale forums, and cannot seem to find an answer to ..
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Android Clan battle chest didnt give me a chest

So after my clan finished the weekend clan battles everyone recieved there clan chest. But I did not receive one.. it said where it usually ..
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Android One question

I do not understand, I'm a level 7, 5 arena,so far never received the legendary chest. But my friends who is level 7 arena 5 thay got legen..
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iOS Heal Challenge rewards

I got 6 wins in the heal challenge and received no heal spells. Is there a way to receive the missing spells?
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Android prince challange didnt receive rewards after completion

As the above mentioned title. The rewards pop up screen was not activated and the number of cards remained the same.....
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Android regarding super magical chest

Hey supercell, I got a problem here , aren't we suppose to receive a super magical chest once every 2 chest cycles? Well according to stats ..
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iOS Pls help

Hello Supercell. Today when I logged in to my account, I saw a special promotion and it is a legendary chest. Then I was very happy because ..
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Android Delete account

Hey there, I'm trying to delete my old account. I've sent some messages and mails to support, but I didn't receive any response. Anybody ..
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Clan chest is wrong

I have completed more than two coffers of the clan and I only get cards from the training arena and I have not received more than one legend..
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Android Didnt receive clan chest

I have two accounts both of which participated in the 2v2 battles , however I didn't get a chest in either of them.
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Android Didnte receive Clan battles chest

Yesterday the clan battle ended and I didn't receive my clan chest. I hope to have a prompt solution to this problem
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Android Too many problems

Since I started the game, there is an jncreasing list of glitches that led me to quit once and most likely will lead me to a more permanent ..
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Android Google Sign-In

So, today I received my Galaxy s8. Before, I used to play Clash Royale on my Galaxy s6. However, I am logged in on the Play Store with the s..
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Android Requested 4 epics card, got only 3 !

Ok so I've been waiting for months to upgrade my goblin barrel epic card. I had 46/50 today and after the epic donation I received 4 cards b..
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Android Supercell Negligence

Eu tentei fazer uma compra no aplicativo Clash Royale na semana passada, quando de repente recebi uma mensagem do Google afirmando que eu qu..
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iOS Erro Buying Gems

I'm trying to buying gems for Clash Royale. I've bought a gift card and now a have some money in my account, but when I try to buy gems I re..
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General Golden chest with no Arena?!

My friend received a golden chest from battle but there is no arena stated on it. Could it an arena 11 golden chest or Arena 1?
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iOS Offre Arena 11 bugs

I have not received the offer arene 11!
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General Special Offer Glitch

Hello everyone, so as you know when you reach a new arena you will receive a special offer. I am a returning player from quite a while ago, ..
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Android Account link problem

Hi SC Community! I have a problem from my mistake with CR. I had a lv 11 crown tower account linked to my e-mail, logged in with google play..
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Android Thanks supercell

Today i had receive my draft chest... and i get to choose between ice wizard and inferno dragon... after a few days of complaine... finally ..
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Tim[Supercell] reply to Maintenance: More Servers for Clan Battles

In today's maintenance we're adding more servers to be ready for Clan Battles on the weekend! Also: - We're fix..
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Maintenance: More Servers for Clan Battles

In today's maintenance we're adding more servers to be ready for Clan Battles on the weekend! :thumbsup::thumbsup: Also: - We're fixing th..
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iOS Bug arena 11

Hello, I have a bug about the arena 11. Before yesterday I arrived for the first time in the arena 11 but I have not received the arena pack..
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iOS Still didnt get my season reward chest!

My highest was 4402 then I tried a lot of different decks and dropped to 3997.After the end of the season I didn't receive my reward chest. ..
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General Boycotting supercell games

Dear supercell, thank you for not replying on the draft chest issue. Many like me wanted a reply whether it is going to fix, if yes then whe..
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Android still not received my draft chest

I still not receive any draftt chest although after the maintenance... but one of my clan member had received his draftt chest.... Please fi..
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iOS Never received my card due to last week buggy clan chat

So last week Clan chat was buggy due to the new Clan Battle Chest thing and when I requested my cards, the request never appeared on the Cla..
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iOS Draft chest

I have not received my draft chest even after update. My season best was 4201 and I was around 3800 when it ended.
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iOS Main bug in draft chest

Many player have not received the draft chest because their previous best is being shown as current season best. Please fix this bug many li..
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Android No challenger 2 chest yet!

Still haven't received my draft cgest....y?????
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iOS Season draft chest

I still didn't received my season draft chest
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General Username color bug

Someone in our clan has a colored name, and if you know, they removed these a long time back. He kept his color name, and now the name looks..
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iOS Season Chest

I had over 4100 trophies 2 hours before finishing the season chest. But i played some matches and i lost more or less 130 trophies. I suppos..
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Android [BUG] End Season Badge League Issue

Hello Everyone, I ended the season at 4606 but the badge is Silver from Challenger 2. Screen 1 : http://hpics.li/d31d116 Screen 2 : http:..
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