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mmmaka3m reply to General What is Supercell Doing About the Game Not Loading for Some?

Unfortunately there is no official word. I personally don't know why it's happening. I had this issue since 3 years ..
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mmmaka3m reply to iOS Game wont load past 49% then closes out game

Hi. Go to Settings > General > Storage & iCloud Usage>manage storage. Then clear cache for clash royale. Then down..
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mmmaka3m reply to Android Inferno tower glitch

Hi and welcome to the forum. Thanks for the report, but can you post any video or screenshots from this? You can ..
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mmmaka3m reply to iOS Restarting

Hi. First clear cache files for clash royale: Go to Settings > General > Storage & iCloud Usage>manage storage. Th..
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mmmaka3m reply to Update bug

Originally Posted by ZiadAtya Yes I'm talking about cr but is there..
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mmmaka3m reply to General Witch glitch

Can you record a video, upload it to YouTube and post the link here? It would be nice to see it. ..
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mmmaka3m reply to iOS didnt receive Classic Challenge chest !!

Contact in-game support team. They have a log of your activities and can tell you what happened: https://forum.supe..
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mmmaka3m reply to iOS Stuck on 50% and not loading iPhone 7

Hi. First clear cache files for clash royale: Go to Settings > General > Storage & iCloud Usage>manage storage. Th..
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mmmaka3m reply to Android Game stuck in update restarting loop

Hi. Download a free vpn app from Google play store (like Psiphon). Then use and connect to vpn server (make sure yo..
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mmmaka3m reply to Android help with the legendary chest

Hi. In order to understand how you will get your chests (chest cycles) read this post: https://forum.supercell.com..
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mmmaka3m reply to Android updating...

Hi. Download a free vpn app from Google play store (like Psiphon). Then use and connect to vpn server (make sure yo..
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mmmaka3m reply to General Gold /gem sellers

Report those players using in-game report feature, that will help a lot (they'll get banned). The more you and your ..
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mmmaka3m reply to Android Chest problem

Hi and welcome to the forum. First of all, wins doesn't equal to chests. If you have 662 wins it doesn't mean you..
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mmmaka3m reply to Android Player offending people on Clan Chat

Hi. Unfortunately you can't find the guy who sends invite but you can message in-game support team. They'll take ne..
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mmmaka3m reply to General Troop Targeting Issue (images to prove it)

Hi. As far as I can see the inferno tower is 6 tiles away from pekka, at best case scenario I can say it's more t..
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mmmaka3m reply to Android Expulsion of the clan without reason or reason

Hi. Name and shame is against forum rules, please remove the name and picture. I don't know if there is a punishme..
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mmmaka3m reply to Lost account

Originally Posted by Mark12211 I was playing my 8year old son's Lev..
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mmmaka3m reply to General Bug with bandit charge (using mega knight and bandit)

Originally Posted by EmmanuelDormond The problem is that I really d..
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mmmaka3m reply to General Cant see giant skeleton death damage

Originally Posted by Neothehero I have been using giant skeleton as..
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mmmaka3m reply to iOS Dart Goblin Chest

I think This offers will be available for everyone BUT each person will get a different offer. You'll get the offer ..
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mmmaka3m reply to Android Loss of account

Originally Posted by Lautah Thanks for your help, but when I enter ..
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mmmaka3m reply to General Bandit bug

Hi. It's not bandit issue. Other troops may do the same. It's a known phenomenon and its happening because of relat..
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mmmaka3m reply to iOS Loading screen is bugged

Originally Posted by Rudzak Tried everything still not working ..
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mmmaka3m reply to Android 2v2 tournament co-player dropout

Hi. There are couple of players who quit the challenge. This is a known phenomenon. I faced it too. Right now th..
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mmmaka3m reply to Android Updating ... Rebooting infinite cycle, game does not start

Hi. Download a free vpn app from Google play store (like Psiphon). Then use and connect to vpn server (make sure yo..
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mmmaka3m reply to Android Help

Hi. On the forum nobody can help you. You need to contact in-game support team. Here is how you can contact in-game..
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mmmaka3m reply to Android Bug in giant skeleton challenge

It's not a bug. It is possible to get 2 of the same card in draft challenges.
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mmmaka3m reply to Android buying gems with lucky patcher

It's not clash royale issue, clash royale is working fine. It's your device and your OS issue. However, I'm familia..
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mmmaka3m reply to General Not sure if this was the desired outcome

Originally Posted by Jayronimo Had a 2v2 battle where my lumberjack..
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mmmaka3m reply to Android Clan chest reward

Tier 10 clan chest: Contains 270 cards 27 rare cards are guaranteed. 2 epic cards are guaranteed (there is 70..
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mmmaka3m reply to Android Bought gems, charged my card, did not recieve

Hi. Please contact in-game support team and they'll help you: https://forum.supercell.com/showthre...In-Out-Of-Gam..
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mmmaka3m reply to iOS New phone doesnt let me save data.

Originally Posted by AidanGe I did that, and my GameCenter account ..
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mmmaka3m reply to General Balloon and Giant Skeleton Stats

It has been asked before and devs are aware of the issue. In the recent AMA on reddit devs mentioned they'll fix it ..
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mmmaka3m reply to General Epic Chest fail

Originally Posted by Wilbertson I am in Arena 9. I don't have a scr..
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mmmaka3m reply to Android Any chance to save my 3month progress to Google Play if I always played disconnected?

Hi. His old Google account is linked to a level 1 clash royale account. You can make a new google account for ..
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mmmaka3m reply to Android Problem

Hi. Your new phone is an android phone or an iOS phone? Your game progress was linked to Apple ID or Google Account..
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mmmaka3m reply to Android Account banned

Originally Posted by ALBANIANcrPlAyEr Is there anyway I can get out..
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mmmaka3m reply to Android 2:1 Display in full Vision.

Hi. It will be fixed in the next update (early October)
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mmmaka3m reply to Android Galaxy s8 aspect ratio

Hi and welcome to the forum. There were few reports about the aspect ratio of few new devices including galaxy s8 a..
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mmmaka3m reply to Android Cant open free chest

I checked my accounts and all of them looks fine. I'll try to inform community manager about this to look into it, b..
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mmmaka3m reply to iOS Two games on one Game Center account, need to delete one!

Hi. I'm sorry to hear about this issue. There is no way that you can connect more than 1 game progress to 1 game ..
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mmmaka3m reply to Android Cursed, or just game code?

Hi. It's just your luck. You can check when you're going to get a legendary chest (if you have passed 2000 trophies..
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mmmaka3m reply to Bug causing players to loose leadership

There might be a little delay because the clan list need a refresh but why you're kicking someone constantly or prom..
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mmmaka3m reply to General Chest bug(MINOR)

Hi. This is a known visual glitch and has been passed to developers. We may see a fix for it in the next update (pr..
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mmmaka3m reply to General Is this Allowed?

It's their choice to leave the battle. Currently there's no penalty for leaving a battle in 2v2. I personally don't ..
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mmmaka3m reply to General Pairing with the same person

Hi. It's not a bug or issue. It is possible that such a thing happen. Jt happened before. ..
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mmmaka3m reply to Someone is go in my account

Contact in-game support team ASAP: https://forum.supercell.com/showthre...In-Out-Of-Game Also check your gmail..
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mmmaka3m reply to General Cheating

You've lost your internet connection in middle of battle. There's no hack/cheat.
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mmmaka3m reply to Android Hello everyone, 100% Load Screen stuck

Unfortunately there's no guaranteed fix. You may need to change your internet connection (wifi/3G/4G) or clear cach..
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mmmaka3m reply to Android Inferno Dragon animation wrong

Hi . It's just a visual glitch nothing game breaking but I'm sure devs are aware about the issue. ..
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mmmaka3m reply to Mega knight OP glitch

It has been reported before and there are videos available about what you mentioned: https://www.youtube.com/watch?..
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mmmaka3m reply to Android When can we expect a quit/surrender option?

There are no cheaters. Surrender button is a ruled out idea, that means probably it will never happen. ..
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mmmaka3m reply to General Bandit infinite dash

Hi. It's a known thing, others have reported this with video. It has been forwarded to devs to look into it. ..
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mmmaka3m reply to General Inaccurate Clan Chest Tier

When it says 1/10 it means you already got the first tier out of 10. In the picture you have posted you already got ..
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mmmaka3m reply to Glitch/Bug in CR 2v2 battle!! Fiery Explosive Goblin barrel

Originally Posted by SMAEL Thats no bug, just a fireball and barrel..
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mmmaka3m reply to Android do you want to load progress with xp level 1

Hi. It's look like your progress wasn't connected to your google account. Then you have used your google account ..
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mmmaka3m reply to Android The two chests magic free

Hi You need to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game ..
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mmmaka3m reply to Android Samsung s8 fullscreen bug

Hi. This bug has been reported and developers are aware about it. The next update will be in October and I think th..
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mmmaka3m reply to iOS Legendary Chest

If you tried to buy a legendary chest by using 500 gems in game and you haven't received the chest or its card, cont..
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mmmaka3m reply to General Pls help

Hi. it's look like your current game progress isn't connected to any google account but your google account is conn..
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mmmaka3m reply to iOS Lost account and gems

Hi. sorry for what happened to you. unfortunately nobody on the forum can help you because we don't have access to ..
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mmmaka3m reply to Android chest!

Hi. Please contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game ..
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mmmaka3m reply to Android Incorrect Chest Notification

If you're having more than 1 account on your device or you open the chests with gems, it might be possible to get an..
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mmmaka3m reply to iOS from android to Ios

Hi. on the iOS device, you need to do a factory reset (you will lose all data, make a backup if you want), after th..
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mmmaka3m reply to Android Change Name

Hi. If you already changed your name once, you can't change your name again. on the forum nobody can help you , con..
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mmmaka3m reply to General Bandit can dash even from 2 titles and attack tower

Hi. I've heard about this issue but haven't seen any video or even picture about it. Can you post a video from y..
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mmmaka3m reply to Android Cannot sign in google / link device

Hi. Are you trying to connect your game to the right Google account? Is that the only google account currently on y..
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mmmaka3m reply to iOS my card levels T.T

You can contact in-game support team. They have your account log and see what actually happened: https://forum.supe..
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mmmaka3m reply to Android Stats dont show death damage

Hi. It's a knonw issue. It will probably get fixed with October update.
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mmmaka3m reply to General Death damage not shown

it is a known issue (Lumberjack also missing the rage stat). I think fixing it needs a client update and as far as I..
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mmmaka3m reply to General Mini pekka still hitting from afar.

read this explanation from another forumer: Originally Posted by Phequa ..
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mmmaka3m reply to General Elixir hack

Make a video using screen recorders from the battle and post in YouTube. Then send the link to the video here so we ..
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mmmaka3m reply to iOS Game center on ios have been removes

Hi In iOS 10 game center app has been removed but not the whole game center. You can still find game center in you..
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mmmaka3m reply to General Matchmaking seriously broken.

In challenges trophies are not part of matchmaking. This is because all cards are at the same level and only skill w..
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mmmaka3m reply to General Help!! I lost my account

You have to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game It may take 3 days..
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mmmaka3m reply to Android Unacceptable loading times

Hi. It might be an issue with the cache files and storage space. How much space you have available on your device? ..
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mmmaka3m reply to Android Spell drag bug

Hi. It's look this is your device issue. Your touch screen may have a problem.
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mmmaka3m reply to iOS Problem about a payment, want money back

Hi. Supercell has nothing to do with the exchange rate of in-app purchases. Supercell make an offer, tell Google/Ap..
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mmmaka3m reply to iOS Fast rate of fire troops missing attacks due to server lag?

If a troop has been placed on the map, your connection to server is irrelevant after that, the troop will attack eve..
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mmmaka3m reply to Android Bug en la compra de la oferta de 200 gemas

Hi. This forum is English only. Please post English. I used google translate and I understand that you haven't got..
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mmmaka3m reply to iOS Tournament Cards Rules not applied.

Hi. Card levels in tournaments and challenges will only leveled down to tournament standards, cards will not leve..
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mmmaka3m reply to General Wrong cards in a chest?

No it's not a bug. Each chest has certain probability to give certain type of cards based on arena you've got the ch..
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mmmaka3m reply to Android Dead damage

It's a known issue. It will get fixed "probably" in October update.
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mmmaka3m reply to iOS Losing account while connected to CG ID

Hi. It's look like that's an issue with the device and support team may not be able to much for him. I'm not an iOS..
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mmmaka3m reply to Android My perchase was complete and I didnt receive any thing

You need to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game It may take 2 ..
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mmmaka3m reply to Android cant login

Hi. This is a connection issue. Try downloading a free vpn from google play store. Connect to VPN and open the game..
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mmmaka3m reply to Android Please Help Me SUPERCELL

Originally Posted by Hewanurma I think you can contact the Supercel..
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mmmaka3m reply to Android Cards Taken - Legendary Challenge

Hi. If you're completely sure about this, contact in-game support team and ask them to check your account log to se..
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mmmaka3m reply to Android Lost my account

If your game was connected to google account before, the best way to recover your game progress is by using the same..
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mmmaka3m reply to Android name change

Hi. This forum is English only, please post in English. If you're asking for another name change, you need to cont..
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mmmaka3m reply to General Lost Account

Hi. You can contact in-game support team and ask them for help: https://forum.supercell.com/showthre...In-Out-Of-G..
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mmmaka3m reply to Android I need 5 more gems to buy a legendary chest . Can you please give me 5 gems.

Hi. Sorry but It is not possible. However you can get free gems by opening free and crown chests. ..
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mmmaka3m reply to Lost account no idea what to do?

If you connect the game to game center even once and then deactivate game center, the game will still be connected t..
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mmmaka3m reply to Android UPDATING,50%, Connection Lost

Clear data "google play games" and "Google play store". Then restart the phone. Open Google play games, log into you..
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mmmaka3m reply to Android Stuck at 50%

50% mark is the point where your device try to connect to Supercell servers and download data. If it's stock at 50..
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