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iOS didnt receive Classic Challenge chest !!

This happened for the 2nd time now (not in a row, though): Basically I've lost a Classic Challenge with something like 9:3 or so. After I lo..
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iOS Special event ended

The special event I was playing in ended without me losing all 3 battles. I just spent 100 gems and only lost 2 games, but I received a ches..
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mmmaka3m reply to Lost account

Originally Posted by Mark12211 I was playing my 8year old son's Lev..
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General cards disappear

Hi, Today i noticed following problem: I woke up at 8:52 am and had 4827 Barbarians. I opened two free chest and one gold chest and receive..
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Android Clan chest reward

Hi After completing 10/10 in the clan chest with guaranteed 3 epic cards, I only received a total of 2 epic cards.
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Android Clan chaos- kicked members rejoining

Even as clan leader, there is no way to manage disruptive or abusive players without extreme measures. Kicking a member does nothing because..
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mmmaka3m reply to iOS Legendary Chest

If you tried to buy a legendary chest by using 500 gems in game and you haven't received the chest or its card, cont..
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Android Free rewards

I have not received any free magical chests that were given upon the arrival of 2v2.Please look into the matter as quickly as possible. My t..
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iOS Lost a legendary card

I recently received a legendary chest from a drop(my first one that dropped), and when i opened the chest after 24h the chest froze and when..
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Android I have not received my draft chest

When I finished last season I got to 4000 and I still have not received my corresponding chest. What I can do? I have already sent a message..
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Android Igual dont recived my draft chest

When I finished last season I got to 4000 and I still have not received my corresponding chest. What I can do? I have already sent a message..
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General Missing 100k gold

I got a 10 wins but I didn't get the 100k gold.Happened on both accounts.In the challenge it says received but the I didn't actually got the..
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Android No cards but gems taken

Hi, I bought a legendary chest for 500 gems and the game crashed multiple times during opening. The gems were taken but I didn t receive ..
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iOS No new cards this season

Is their a problem with my cards..haven't received any of the new cards though reached level8
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Android My Miner cards are gone after opening a Legendary Chest

On Monday (03/07) I opened my Legendary Chest (about 6:00 PM in GMT +3) and the letter received was the Miner. My Miner is on level 2 and at..
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Android Multiple notifications/ Inaccurate notifications

I received 11 notifications that the 2v2 challenge was ending in 6 minutes. Also it's notifying me inaccuratly about chest being ready to ..
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General Did not receive chest from newly reached arena

Today I reached arena 10 from arena 9, but the chest I received was from arena 9. Is this a new rule (yesterday the same thing happened). Do..
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General Special Offer When Entering New Arena

Hi guys, Today I just got into arena 10 for the FIRST time. I was very excited to purchase the special offer, however I never received one. ..
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iOS My cards got changed out twice in the same day

Hi Supercell, I'm from the U.S. and I was playing earlier today and when I received the message "new cards in shop" I looked and the only ..
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General Epic chest Shop bug (?)

It appears that the level of an Epic chest featured in the shop is based on trophy count, not Arena level. Feature or bug? How I found out:..
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General Cannot get Supercell to look at the bug! Need your help!

I reported this bug to Supercell through Clash Royale App multiple times, but every time I get the same response from support - along the li..
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Android bug whith legendary cards

Many time i have a legandary chest in the store, and i buy it many times, in the first time i got graveyard and in the second time i got pri..
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Android Didnt get my Magical Chest.

Hi.I was on StatsRoyale and refreshed my profile because I wanted to see what chests I will get.I saw a Magical Chest that should have come ..
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Android Chest prediction problem/ Missing chests

I was about to get a giant as told by statsroyale chest predictor. But I never received it. I have also lost other chests in the past. I hav..
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Android special offer bug

i buy special offer on May 27, 2017. but still not received i contact supercell but they say Your help request has been passed to our s..
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Android A Minor Glitch

Sometimes, whenever I begin a match, the match freezes. Not that the game crashed, but it’s one of those experience where your connection ..
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Need the game support team plz

I have sent a report through the game to tell about one of my clan mates and his problem loading his account. It was sent a few days ago and..
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Android Draft challenge trophy chest

I noticed that this is the second time the game doesn't take into consideration my personal trophy best and thus I received a lower league c..
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Android Premium Chest Bugs

I just got to A10 as a lvl 8. Just as I was put in A10 I received(1st) SMC. So in joy I just stared the chest for some time and my eye met t..
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iOS Transaction is Pending - Summer Offer BUG

Hi So Friday I got the summer offer and I love it "Gems / Chest" but there was a problem with this. So I started on buying the Giant Chest "..
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iOS won night witch draft challenge but received no night witch?

Open the winning chest at 12 games, but the's no night witch? Please find my attached files for more details. Thanks,18741512_16023570397769..
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iOS Donation/ Request Bug

Hi, I know this is a current known issue but the donation/request bug is still very much active and it happened to me today. I was 14 rare c..
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Android Card not added in my list of card

Hello, I received in my magic box electrical wizard, so my second card. And now when i watch my list of card, this secand card was not add..
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Android Waiting on electro at shop for 7 months

I have been waiting for almost over half a year for the electro wizard to show up at the shop.I have received every single legendary so far ..
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General Transaction is pending (stuck)

I've looked at a lot of the threads for this issue between the Clash of Clans and Clash Royale forums, and cannot seem to find an answer to ..
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Android One question

I do not understand, I'm a level 7, 5 arena,so far never received the legendary chest. But my friends who is level 7 arena 5 thay got legen..
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iOS Heal Challenge rewards

I got 6 wins in the heal challenge and received no heal spells. Is there a way to receive the missing spells?
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Android regarding super magical chest

Hey supercell, I got a problem here , aren't we suppose to receive a super magical chest once every 2 chest cycles? Well according to stats ..
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iOS Pls help

Hello Supercell. Today when I logged in to my account, I saw a special promotion and it is a legendary chest. Then I was very happy because ..
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Clan chest is wrong

I have completed more than two coffers of the clan and I only get cards from the training arena and I have not received more than one legend..
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Android Google Sign-In

So, today I received my Galaxy s8. Before, I used to play Clash Royale on my Galaxy s6. However, I am logged in on the Play Store with the s..
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Android Requested 4 epics card, got only 3 !

Ok so I've been waiting for months to upgrade my goblin barrel epic card. I had 46/50 today and after the epic donation I received 4 cards b..
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Android Supercell Negligence

Eu tentei fazer uma compra no aplicativo Clash Royale na semana passada, quando de repente recebi uma mensagem do Google afirmando que eu qu..
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General Golden chest with no Arena?!

My friend received a golden chest from battle but there is no arena stated on it. Could it an arena 11 golden chest or Arena 1?
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iOS Offre Arena 11 bugs

I have not received the offer arene 11!
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Tim[Supercell] reply to Maintenance: More Servers for Clan Battles

In today's maintenance we're adding more servers to be ready for Clan Battles on the weekend! Also: - We're fix..
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Maintenance: More Servers for Clan Battles

In today's maintenance we're adding more servers to be ready for Clan Battles on the weekend! :thumbsup::thumbsup: Also: - We're fixing th..
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iOS Bug arena 11

Hello, I have a bug about the arena 11. Before yesterday I arrived for the first time in the arena 11 but I have not received the arena pack..
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Android still not received my draft chest

I still not receive any draftt chest although after the maintenance... but one of my clan member had received his draftt chest.... Please fi..
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iOS Never received my card due to last week buggy clan chat

So last week Clan chat was buggy due to the new Clan Battle Chest thing and when I requested my cards, the request never appeared on the Cla..
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iOS Draft chest

I have not received my draft chest even after update. My season best was 4201 and I was around 3800 when it ended.
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iOS Main bug in draft chest

Many player have not received the draft chest because their previous best is being shown as current season best. Please fix this bug many li..
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Android No challenger 2 chest yet!

Still haven't received my draft cgest....y?????
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iOS Season draft chest

I still didn't received my season draft chest
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Android Not received draft chest{even after maintenance}

I got upto 4079 nd its showing my season reward as Challanger 1 but i dropped to 3800+ unfortunately since not got my daft chest. Where is i..
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iOS I havent received my gems

I bought gems worth 10 CHF and I haven't received them yet.I Need some help ASAP I bought them 3days ago but I wasn't logged in on my accou..
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Android Not getting card

Hey, I was playing the bandit challenge and i won 6 times and lost 3. I received a chest, and spammed through it. I saw a legendary card c..
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iOS In-app purchases app grey

Recently I purchased a special offer clash royale gave me for 13.99. However the offer is grey and whenever I click it, it simply says "this..
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iOS Shop bugs

I purchased those 2 1th anniversary packs and the game didn't give me anything. Those two pack icon was darken. After i press the pack butto..
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iOS Havent received offer yet

I heard after update the shop I would receive the legendary arena offer, but it already updated twice and nothing :s
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General 5 Silver Chest Error

Overnight I began the process to open my Golden Chest so in the morning when I went home from church I could open up my Golden Chest. The G..
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iOS cant contact support

hi, i am having trouble with the game and i was talking to a support member. i received an answer today ingame but whenever i press on the c..
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Android Cards with x8 in damage and hitpoints

For cards with blue info icon, clicking the icon will display the details of another card. However, the displayed details always has "x8" in..
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Android Tournament reward

Hi, yesterday I've reached lvl 6 in classic challenge tournament. Apparently when picking my chest reward, I only received 3 cards instead o..
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Android Not able to load main account anymore

Received notification this morning" Clash Royale would like to: Manage your game activity for this game , By Continuing, you allow this app ..
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Android Donation clan chat

Hi guys, i'm writing here because i noticed several times(3 times in the last week) that i requested hogs and i only received 3/4, but the b..
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Android Gem transfer

I bought gem with my 2nd account, transaction problem with google market then long after, I received my gems, but on my main account. Can we..
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General Special offers

Hello, I've noticed that on my account on which I have bought most of the packs, I do not get the Legendary arena 10 special offer at all. S..
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General Card Duping

I recently did a glitch with my mate that somehow duped the requesting cards. It goes like this.. 1.Have a friend request cards. 2.Donate th..
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General Donation bug! Fix this already!

Come on... it's been an year and you still have to fix this?http://imgur.com/a/9iWE5 For the people who don't know what I am talking about....
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Android request card bug

When i request 4 rare cards, i always received only 3 cards. it always happen per 2/3 days.
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Android No battle ram shop offer?

I have unlocked the battle ram in the challenge and new cards always appear around 7:00 for me, but I haven't gotten a shop offer of the bat..
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iOS I have not received my order

I have not received my order
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General I have not received my order

I bought a bag of gems, my purchase was validated but I was not received my gems Can you help me please?
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Android Can not Buy Arena Pack 8

Can not Buy Arena Pack 8 Error message google play "It is impossible to carry out your transaction"For some time, there is a lot of bugBug ..
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iOS Epic Sunday Card Request Glitched

Hey so today is Epic sunday and you can request epic cards from your clan...well i requested 3 freeze cards and closed the app for say 30 mi..
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Android clash royale magisches juwelen pack for 4.99 EUR

Hi, purchased the above for my two sons today. Both received the 500 jewels but only one of them got the treasure chest :( Both items have b..
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Android Bug offre fortune[Remboursement sil vous plaît]

I bought the offer fortune 10euros, so the super magic chest and 1200 gems, but I did not receive it but the purchase was charged! And stret..
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Android Made 4 purchases today of 99p for 10k gold and not received

I feel cheated this is my first purchase I feel scammed. Supercell sort it out please and maybe a an extra 10k for stressing me out!!!!!
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Android Cobrado, mas não recebi!

Comprei uma oferta de 2,99 da arena 10 e não recebi os 10.000 de ouro e 80 gemas mas foi cobrado o preço normalmente. Nome: NetoCalastro..
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Android [Bug] - Inferno sound continues if notification received

I've noticed that if I get a notification on my phone while an inferno tower is shooting its laser, the sound of the laser persists for the ..
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Android BUG help CHEST

Hello, We finished the clan chest everybody received it but I do not have it yet, I'm in this clan since casiment the beginning of the game..
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iOS Card request , 1 card short changed due to bug

I have clearly counted my skeleton hut card request before I went to bed. The next morning , it's 4/4 cards donated(this is not normal, when..
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General Supercells Official Response to the Dart Goblin Bug: Its our fault + tough luck + BM

Quote: Ryder G January 13, 2017, 11:25 -0800 Hey Challenger,Thanks for messaging.Let me take this opportunity to appreciate you o..
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iOS Lost Connection error gold gone

Purchased the new dart goblins no problem. Have around 100k in gold from two one time purchases. Try to upgrade my fire spirits, when I push..
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Android Card Request System

I'm sure that I have 196 tombstone cards and only need 4 cards to upgrade it to level 8. Since I'm already in legendary arena I only need to..
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iOS Arena 9 Epic chest?

I received a epic chest special offer on 5/1/2017 and it said it was for arena 9 which is jungle arena then I see it says x20 epics and only..
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Android No legendary chest in my 240 cycle in A10?

Hi there. I have just completed a full 240 chest cycle being my fourth one completed where I received a second supermagical. But no legendar..
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iOS legendary bug

This is a bug!!! there is no possible way after all this time that I have not received a legendary card there is a bug in your system when ..
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Android No skeleton card even at level7

I didnt received skeleton hoard card and i am at level 7 its common card but still i dont have one which makes trouble while having war.
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General I did not get an epic chest after my legendary chest?!?!?

I just got my second legendary chest and it was not followed directly by an epic chest like my first one was. I am confused as to why I did ..
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iOS I lost a legenderay, If that makes sense

Hi, my username is Swift on clash Royale and I recently packed a inferno dragon from a crown chest but I never received it, you can check al..
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SharkyFinn reply to Havent Received My Gems.

No one here can help you. All gem sales issues must be resolved with Supercell Support. Good luck. ..
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Havent Received My Gems.

I have not received my gems I bought around 36 hours ago. It was a 1200 gem pack, and I haven't gotten a reply by the support team, I am get..
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General Please

Hello It's not really a bug it's just a worry of my by. This week I received 2 legendary and the 2 forget to make a screenshot to immortal..
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Android Cant join and create tournament

Its being almost 2 days i cant join & create any tour. When i try to join,it appears 'already in a tournament'. The last time i join a tour ..
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Android Shop Bug. I want my money

I had the bug of the shop so I decided to buy the offer of 1€ of the kings cup. I received 80 gems but no magic chest. My internet connect..
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iOS Pending Transaction

I have contact Supercell via email but appear to be getting nowhere with this issue so have decided to post on here also. My son has an old ..
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Android Tournament chest gone

I was in a tournament placed 2nd and when I went to get my chest it was the tournament home screen. Never received cards or gold
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Android Bowler still locked.

So I have been in Arena 8 for about a month now. The bowler is still locked. I have received him in chests but he doesn't unlock.
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