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iOS I havent received my gems

4:08 pm, March 29, 2017 550 79 0.4 @ 200 wpmrate up Fmatovic10 source
1
I bought gems worth 10 CHF and I haven't received them yet.I Need some help ASAP
I bought them 3days ago but I wasn't logged in on my account since my credit card is now blocked for some reason it was having 15 CHF on it but I lost. The game was uninstalled because I couldn't download it and I restarted my phones setting and I could download it again but I haven't received the gems (1,200 gems)
forum.supercell.com
4:08 pm, March 29, 2017 550 79 source

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