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Im not being answered in game contacting

3:08 pm, January 9, 2017 723 46 0.2 @ 200 wpmrate up NoamSchwartz1 source
1
Please read this!! Clash Royale issue
The Helper I got stuck with just started IGNORING me and I got myself into a level that I'm over 70 massages without a single answer.
How can I switch a Helper?
Your Help Is Needed!
3:08 pm, January 9, 2017 731 smolson replied source
smolson reply to Im not being answered in game contacting

Sorry, but is this a hay day question? Judging by the responses below me I'm going to say yes Will move to HD forum.

3:08 pm, January 9, 2017 1046 PerkyCox replied source
PerkyCox reply to Im not being answered in game contacting

Noam - I am sorry you are having such difficulties with HelpShift. I know how frustrating they can be to work with. There are many MANY threads on the forum (including one I started) about trying to deal with SC support, and players will often come here seeking help. Unfortunately, we don't have a way to contact support for you here, and Support does not read the forum. The best answer is ALWAYS to contact them directly via the in-game system. Here, we can only empathize and sympathize (or not), and discuss. That's about it. My best advice to you is to be very VERY clear in your description of your issue. What specific helper are you referencing? What was their purpose? How did you get it? What were you doing before they showed up? I don't play CR, so I really haven't got a clue about who you are referring to, or how this may have happened. I have asked that this thread be returned to the CR forum since you say clearly this is a CR issue. Good luck --

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