/ home / Bugs / a messsage from support /

A messsage from Support

3:08 pm, January 4, 2017 721 126 0.6 @ 200 wpmrate up dilqncho source

1

Yesterday I submitted a ticked in-game about an issue I've been experiencing. I usually contact SC by e-mail when needed, so I didn't know what kind of reply to expect.

This morning I woke up and in my notifications, I see "You have a message from Support". Nice. So I click that. The game starts up, and crashes, which is literally the first time CR has crashed on my phone, ever. I click the game again. It starts up, loads to an extent, then loads again(y'know, like it does when there's been a new update) and then opens up- and I have no message from support in my inbox. How on Earth do I see their reply, and what generally happened?

Read Full Article

forum.supercell.com

Bugs messsage from support RSS Clash Royale Bugs

3:08 pm, January 4, 2017 721 126 source

Comments

You might also like

Four New Cards - December 2016

How to use The Log

Clash Royale - Tips & Tricks - Back to Basics!

Four New Cards - November 2016

More from Bugs

General seeing opponents elixir bar while spectating

why i can see opponents elixir bar in the ladder while spectating. this is unfair and should be corrected. i used it to get 11 wins in gran..

7 years comments (0) source

Approved

3

Android Cant Join free tournaments

I had a problem a while ago where someone bought gems on my account and once we reported it all the gems got refunded. Now I have -6000+ gem..

7 years comments (0) source

Approved

1

Android Tournament Chest Bug!!!

Hi, I met a bug in clash royale. Here is the scenario: I joined the tournament, the tournament ended and my tournament chest started the cou..

7 years comments (0) source

Approved

1

Android Why Dont I See A Legendary Card???

Recently i went to hog mountain for a couple days and i still dont see any legendarys in the shop to buy for 40k coins.

7 years comments (0) source

Approved

2

iOS Tournament rules card level

Please fix my id ffs supercell, its been a month since my cards are not with tournament rules level whenever I participate any special event..

7 years comments (0) source

Approved

1

Android Bug MAgic chest

I opened my magic chest after waiting half a day for it. I saw the money, then i was distracted and the screensaver on my phone was activate..

7 years comments (0) source

Approved

1

Android Tournamet rules level

Please fix my probleme supercell, its been more than a month since my cards are not with tournament rules level whenever I participate any s..

7 years comments (0) source

Approved

1

Android Tournamet rules card level

Please fix my probleme supercell, its been more than a month since my cards are not with tournament rules level whenever I participate any s..

7 years comments (0) source

Approved

1

iOS Game-Breaking Bug!

I've been playing the game since day 1 and never experienced something as game-breaking as this. I just lost several games without being abl..

7 years comments (0) source

Approved

1

Android Discharge Problem

According to the science and rules behind the game,as the zap spell and electrowizard hits sparky it loses it's charge...so this must be fol..

7 years comments (0) source

Approved

1

General Battle bug or hack

So I went to a battle. The game didn't start properly but rather the Kings kept jumping in their towers and the main tower health bars poppe..

7 years comments (1) source

Approved

11

iOS Insane Sparky Glitch!

Sparky killed my skeletons and he's recharged in less than 1 sec!

7 years comments (0) source

Approved

1

Android Random crashes

My game will randomly crash midbattle. My platform is Android.

7 years comments (0) source

Approved

1

General Clash royale 101 error

Im trying to transfer ios to android and it says error 101 its been happening for 2 days

7 years comments (1) source

Approved

11

iOS CLAN new members BUG

Hello Supercell, We are playing in clan called husiaria v2 where my acc Wrzaskun is the leader. I set invite only and 2200 trophys limit to ..

7 years comments (0) source

Approved

1

Android Missing Chest

Startee unlocking a magical chest (takes 12 hours) overnight, woke up approximately 13.5 hours later and the chest was gone. I didn't get an..

7 years comments (0) source

Approved

1

General Troops not attacking till something is dead.

This has been going on for a while. Everyone knows about it and until today it was just bothersome. Today this stupid little quirk of the ga..

7 years comments (0) source

Approved

1

Bugs?

Hello everyone! Well I just want to share some very awful experience playing clash royale... Um... I have two concerns, the first one is my..

7 years comments (0) source

Approved

1

iOS Chest Missing

My SUPER MAGICAL CHEST IS MISSING!! I had been saving my SMC for approximately three months and today it was gone. I had just reached 3800 t..

7 years comments (0) source

Approved

1

iOS I bought a epic chest but turned off my phone and it didnt give me epics

I had to leave when I bought it left for five mins came back and when I looked I had 10k less gold and no new epics please help I'm in arena..

7 years comments (0) source

Approved

1

Android Matchups

I hate this matchups I always get king tower lvl9 even though I'm 8..And I always get only silver chest golden chest is incredibly rare for ..

7 years comments (0) source

Approved

1

Android Watcher still able to see elixir.

Please fix this. My last 10 match ups, we always had exactly one watcher, and my enemy knew exactly how much elixir I had.

7 years comments (0) source

Approved

1

Android Why does game Crash?

My game has been crashing a lot lately, I have worked very hard and spent 1000's of hours and yes even some money to get where I was at, I p..

7 years comments (0) source

Approved

1

Android Sparky Bug or hack

Recently there have been instances where Sparky has been able to shoot twice in a row. Whether it's skeleton army, goblin gang or anything e..

7 years comments (0) source

Approved

1

Android Valkur bug

There is a bug in the new event u can take double Valkur

7 years comments (0) source

Approved

1

Android Valerie bug

I had 2 Valerie in my card slots at the same time

7 years comments (0) source

Approved

1

General [One and Only] Double Valkyrie Glitch Post

I was playing the new mini valkyrie challenge when I noticed I had two different valkyries, no mirror and no clone, I have the replay of the..

7 years comments (0) source

Approved

1

General Bowler has difficulty locking on.

I've noticed multiple times that when the bowler gets in combat where the target ranges switch between him locking on and actually bowling h..

7 years comments (0) source

Approved

1

Android Double Valkyrie Bug (Valkyrie Mini Challenge)

I was playing Valkyrie Mini Challenge and I got 2 Valkyrie in my deck. It appeared 2 times and both times I selected Valkyrie to check this ..

7 years comments (0) source

Approved

1

Android Game will not load!!!

Hey guys Sev2496 here. I just wanted to take the time to ask my fellow clashers out there if you can help me fix my game not loading problem..

7 years comments (0) source

Approved

1

Android Bandit Dash Range can be shortened to less than 4 when targeting King Tower

This is quite strange. I recently played a challenge and the opponent placed a troop to block my bandit, but after she killed the troop, she..

7 years comments (0) source

Approved

1

iOS Placing Glitch 2

My scenario is similar to https://forum.supercell.com/showthre...Placing-Glitch but not quite. I don't believe lag was a direct issue, mayb..

7 years comments (0) source

Approved

1

General cant play clash royale pls help

hi,it has been 2 days i can't play clash royale i don't know but after the clan battle were gone i wasn't able to play ,it stucks at 50% an..

7 years comments (0) source

Approved

1

Android Double valkyrie glitch

I was playing the new mini valkyrie challenge when I noticed I had two different valkyries, no mirror and no clone, I have the replay of the..

7 years comments (0) source

Approved

1

General Golden chest with no Arena?!

My friend received a golden chest from battle but there is no arena stated on it. Could it an arena 11 golden chest or Arena 1?

7 years comments (0) source

Approved

1

Android Friendly Battle goes 20 min

I and a friend of mine were playing a friendly battle against each other some days agoas the game lagged by the two of us and restarted. Aft..

7 years comments (0) source

Approved

1

iOS Offre Arena 11 bugs

I have not received the offer arene 11!

7 years comments (0) source

Approved

1

Android Game stuck at 50%

I can't access my account, it stuck at 50%. I've tried also with BLUESTACK, It's just the same.I reinstalled the app.... same result. :"(

7 years comments (0) source

Approved

1

iOS Match Not Counting?

Every 50 or so games I do a match and it says my wifi lags out. I reload my app and there is nothing that says I did a battle. Has this happ..

7 years comments (0) source

Approved

1

General [VIDEO PROOF] Sparky shooting twice in a row with 1 sec of difference

I think this is a pretty serious bug. Inb4: No, the magician is not the one shooting first. The two explosions are both produced by spa..

7 years comments (0) source

Approved

1