/ home / Bugs & Problems / general [how to] transfer your save between gmails. /

General [How to] transfer your save between gmails.

4:08 am, May 10, 2017 1,243 747 3.7 @ 200 wpmrate up Aeit source
1
Code: Warinig
It's not a guide, I just want to describe my issue, as probably hundreds of people might occur the same problem.
So you don't have to waste your time as I did repeating same steps.
So 3 days ago I downloaded Clash Royale on my tablet because ... meh, its P2W but ill give it a try. Well, sh!et I was wrong ... partially(kek)
I played till arena 5 and then the problem started, the special offers in shop ... "deal of your life every 24h".
Basically what I did wrong is that I used my old tablet with some weird gmail account (let's call it barbarian@gmail)
When I tried to make an in-app purchase I realized I can't until I switch to my main Gmail account.


And here the adventure starts.


What I did was ...
1. sign-out of barbarian@gmail
2. add new one - let's call it witch@gmail
But well ...1st fail thanks to google play store ... because in-app payment uses an account that downloaded the game as a default payment. So I didn't help at all.
But I went to barbarian@gmail > Sign-in & security > Connected apps & sites
then removed access for clash royale. To see it helps. Well ... no


My second idea was ...
get my phone
install game
sign in on witch@gmail ... because I added linked it on a tablet
and then ... I had to pass tutorial
After I got my access into settings I added witch@gmail
My progress did not overwrite ... and the sign in button remain red.


Confusion level is increasing ...


Then I went on a tablet to check is save is alright and ... 1st thing it asked was:
Do you want to load another progress with XP level 1? (save from phone)
sign-in button was actually red ... so it means I wasn't signed on.
When I pressed it once again it did not respond at all.


Well, then It was the time to contact support because if something doesn't respond it means its broken #deduction


What support said about "broken sign-in button"?
Open google play games
go to settings
and tick sign into games automatically
You should be able to switch your game now.


Well ... no. All it does it turns-on Play Games to track achievements and button still remains red (unassigned)


Second try with support, I told them that idk why it still want to overwrite my progress with lv 1
and provided all account information so they could bound it to witch@gmail


They said ... going trough your Clash Royale account we discovered that it is linked to google play. Therefore we take it as you have been able to recover your account.
We see that your account "<id number here>" is bound with Google Play.


But well they did not realize that it's bound to wrong email? Or what ...


Today I send them screens and briefly explained that customer cannot switch email accounts for clash account, even with that sign-in feature. As it links Play account to save, but save isn't stored on Play so it does completely nothing in my case.


That was my clever idea:
witch@gmail > Sign-in & security > Connected apps & sites
then removed access for clash royale.
Log in on phone - that lv1 account
now lv1 save exist but it's not linked
I added completely new address to "transfer that save out"
All it did was linking Play to that lv1 save, once again G-Play popped out but sign-in button remains red.
I went on a tablet where my main save is unassigned and tried to connect now with witch@gmail
guess what ... "Do you want to load another progress with XP level 1? "




I explained everything in ticket and asked to remove that lv.1 account, then if they could assign my CR (made on barbarian@gmail) account with witch@gmail


Now I'm waiting for a reply.
forum.supercell.com
4:08 am, May 10, 2017 1,243 747 source

Comments

Chat

Site Rules

  1. Please be respectful.
  2. Only content directly related to Clash Royale belongs here.
  3. No image macros or memes.
  4. Comments + Content that don't contribute to the discussion or are abusive may be removed.
  5. No sexist, racist or homophobic language.
  6. Posting NSFW material is not allowed.

Links

Latest