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iOS Game Center sync has major bug

3:08 pm, February 3, 2016 6,165 305 1.5 @ 200 wpmrate up 3 Tulisuudelma source
43
Hey,

we all know that game center sync was broken in precious patch. But now in 1.1 you have made an effort of fixing it but really breaking it in even more serious way.

i started poayinf with ipad and loved the game. That much that i spent 20 euros to get start progress. Then i started the game with iphone, but could not syncronize the progress. After the patch, each time i fire up the game from ipad it asks if i want to overwrite the progress with level 1 iphone. I answer no.

now imagine if i click accidently yes or my kid fires ip the game and presses 50% chance on right or wrong button. That leads me contacting support and getting answer that yea, sorry it's not possible to restore, perhaps with food luck refunds, me being super annoyed and boicotting supercell games for rest of my life.

i have read the forums, QA, done everything to change the roles of devices, with no success:

- clicked this is new device on iphone, you get promted a code, and threre is no guidance what that code even is. Really guys? Why would you not tell the logic with instructions, since you haven't made it obvious in the ui.
- clicked old device on ipad, i get message make sure you are in game center (i am) and sync will autofix itself.
- uninstalled game from iphone.
- launched the game on ipad from game center.


now nothing helps. Please advice how to fix this. If you know yep, it's a known error please tell here with some estimation on fix. Worst thing you can do know is ignore this message, and play radio silent.

:thumbsdown:
forum.supercell.net
3:08 pm, February 3, 2016 6,165 305 3 source

Comments

Hey I just got a new phone and am having this problem. My old phone asks me to sync with my new phone, to level 1! I invested money in the game. I read on a forum you have to get to level 3 on your new device/game before you can sync back so I have been trying to level up to that. Almost there. Hopefully that works.

Cant even find an email or phone support number to call Super Cell! I just want my new device to prompt me to sync with my old one but all I can get is for it to do the opposite.
Guest @ 3:48 pm, May 23, 2016 Rating: +1
https://supercell.helpshift.com/a/clash-of-clans/?p=web
kruxor @ 12:10 am, May 24, 2016
me too its my problem :(
Guest @ 6:04 pm, May 14, 2016
The Same for me. Please repair this Bug! I will No pay Any more
Guest @ 7:11 am, April 2, 2016 Rating: +1
Same for me
Guest @ 10:30 pm, March 21, 2016
I as well am having this frustrating issue. Got game center to work but it saved from my iphone first (the new game) when i wanted to save from ipad (older game with more progress) andit wants to override my ipad with the game instead of vice versa. Very upset with Apple, Supercell, and game center!!
Guest @ 5:13 pm, March 20, 2016 Rating: +1
Having the same problem, can't sync game from iPad to iPhone, I've tried everything and I'm using the same Game Center account, still not happening...
Guest @ 2:32 am, March 20, 2016 Rating: +2
Some news about this problem ?
Guest @ 2:55 pm, March 15, 2016 Rating: +1
Any news?? Having the same problem...!!!
Guest @ 1:26 am, September 30, 2016 Rating: +1

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