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Android Lost my account (slowest support I have ever seen)

3:08 am, March 22, 2016 669 91 0.5 @ 200 wpmrate up redcode7 source

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I restored my phone and it seems like my account wasnt connected probably to google before so I lost my account,(it was connected to fb but that load my old village)now im trng the support from inside the game to reclaim my account but that support is so slow,they only replied once to me with automatic message to make sure im usindidntimimthe latest google play games!!!
I mean come on its been 12 hour how long is going to take to get back in the game

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3:08 am, March 22, 2016 669 91 source

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