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iOS Ingame purchase is grey

4:08 pm, May 8, 2017 988 171 0.9 @ 200 wpmrate up Pokelol source
1
Hello folks!

Me and my son plays royale since some days.

Since yesterday the Ingame jewels or packages are greyed color and he cant access jewels or packages.

Normally he send a parent request I accept it and it worked normally. We did it the past days.

I called apple today , they know the problem but has no help for now. I have to contact supercell.

I think the problem started as my son hit the buy button to buy several times.

Anyway I opened a ticket yesterday from his account, hopefully we can buy jewels :D and packages. I hope we have a fix soon, we have only 15 hours left to buy the x15 arena 4 package!!!

Dear supercell technics, please support help for this problem. Or tell as a hotfix for this problem.
Thank you, if you need more information tell me here where to provide them!

Yours

Pokelol
forum.supercell.com
4:08 pm, May 8, 2017 988 171 source

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