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iOS Lost a legendary card

4:08 pm, August 10, 2017 776 101 0.5 @ 200 wpmrate up Ignas191 source
1
I recently received a legendary chest from a drop(my first one that dropped), and when i opened the chest after 24h the chest froze and when i entered the game again and the chest was gone and i had no extra legendary card. Then i wrote to support and there a robot told me that after a freeze like that you should have the card and if you want to know what you got you can ask them and they will tell me. i ask them to tell me and there was no answer... can someone please help?
forum.supercell.com
4:08 pm, August 10, 2017 776 101 source

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