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iOS Please wait. Transaction is pending

4:08 pm, June 4, 2017 1,188 316 1.6 @ 200 wpmrate up CaptainTC source
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Before.PNGAfter Tapping on gray special.PNGHello, and my name is Tyler, though my username goes as Capt. TC in the game. For about a week now, I've been trying to solve this issue during the summer special where the $10 bundle for 2,500 gems and a Magical Chest were charged twice for the issue (and thankfully Apple Support was able to help me receive the money back from the double charge). Afterwards, I tried to purchase the ultimate $20 deal with the 6,500 gems and the Super Magically Chest, only to never receive it in a 48 hour span. Thankfully I was able to get a refund, but the app will not allow me to purchase more gems or specials since the app stays gray with "Please wait. Transaction is pending" whenever I tap the gems. May I ask for some help with this issue? I recently talked to an Apple Support Technician who told me to reset my phone, sign off and back in to the account, and reset my network connection that's being used. (It appears that I can't put photos on this post via mobile, but I'll show this issue if I can upload the photos through a laptop.) Attached Images
  • Before.PNG (37.0 KB)
  • After Tapping on gray special.PNG (181.0 KB)
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4:08 pm, June 4, 2017 1,188 316 source

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