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mmmaka3m reply to iOS didnt receive Classic Challenge chest !!

Contact in-game support team. They have a log of your activities and can tell you what happened: https://forum.supe..
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iOS didnt receive Classic Challenge chest !!

This happened for the 2nd time now (not in a row, though): Basically I've lost a Classic Challenge with something like 9:3 or so. After I lo..
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Android Lagg ingame (not latency)

Hi as i happly got a new tablet for my bday today and wanted to start clash royale on it i noticed i had some kind of lagg, the card i put ..
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General Giant chest

Hey, i saw that evreyone had a giant chest with a rare card i didnt got it. why?
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Android Mega Knight Challenge

i played yesterday the challenge and couldnt go more than 3 wins. today i started a new one and somehow the prizes shows that only the legen..
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Android Trophies bug

I won a battle and they didnt gave me my trophies
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Android Why my help and support didnt have message icon to report issue

Same as my title, there's no message icon on my help and support, what's going wrong
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General [BUG] match searching loop after 2v2 match

Hello, Today i was playing clash royale and i started playing 2v2 match with my clan mate then the match finished and when it send me back t..
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Android Did not recieve free magical chests

It seems that I didnt get my 2 free magical chests special offer... I just see arena offer. My user id is #2RGLC0PUL Thanks in the future!
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Android Bought cards in offer but didnt show up

Hi my user number is #88uu9pl02. 2 days ago I bought all cards for the knight $40000 gold but they never showed on my deck
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Android Didnt get the free Magical chests

I didnt get the free magical chests today offered in the shop my player id/tag: #8JPV009J Hope that its getting fixed ;)
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General where are my gems?

In the spanish fb fanpage they did a draw for free gems and we were of the winners and we didnt receive anything yethttps://i.gyazo.com/2427..
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Android I didnt get magical chest

Hello,all of my friends get those 2 chest but i still didnt get nothing,i have played some games but i still didnt receive them, ID : #82YVY..
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mmmaka3m reply to Android My perchase was complete and I didnt receive any thing

You need to contact in-game support team: https://forum.supercell.com/showthre...In-Out-Of-Game It may take 2 ..
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General Exploit

This forum is for bugs not for exploit, so i didnt wish to disclose it here. Give me a way in which I can contact team supercell directly. F..
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Android Tournament lvl

My first game of triple elixie challenge didnt up to tournament standard lvl. But my higher lv cards was decreased. Im not happy about the b..
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Android No 12 win reward on cannon cart challange

Hello! Ok so, this morning 2 min before the challange ended i had 11 wins, i searched for another game and i won it but i didnt get the 1 ti..
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Android Didnt receive a purchased item

I purchased a special offer but I didn't receive it and when I select it again, it gives me an error 'you already own this item'. Can this b..
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Android The cancle button needs to actually do something

Whenever I am playing clash royale I usualy play 2v2 and me and my friend were messing around and I made a deck that was mostly buildings, I..
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Android No cards but gems taken

Hi, I bought a legendary chest for 500 gems and the game crashed multiple times during opening. The gems were taken but I didn t receive ..
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iOS Account Stolen

Hello All There Is Something i want talk about it,im new at this forum i didnt know where to create this topic. but i will write it right he..
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Disconnect glitch back again?

My game keeps crashing every so often. Ive heard that its not only me, my storage, connnection, and phone are all fine. But this didnt rea..
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Android Season chest

Dear supercell, i really like playing clash royale. Now this is the thing. I pushed all the way up to master" (4900+) troffees. And i didnt ..
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General I didnt get a super magical chest

Hi, I heard that there is a parallele cycle of 500 chests with 1 legendary chest, 1 epic chest and 1 super magical chest but the problem is ..
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General Match gone

So i started a 2v2 match.The timer stuck at 2.57 . I played archers. They didnt appear but 3 elixir was removed.I tried playing another card..
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iOS Game Loads to 38% and then crashes

So currently I cant play clash royale due to my game loading to 38% and then crashing. I tried all of your solutions and I dont have my acco..
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iOS Legendary chest

I got a legendary chest but I didnt het it in my chest slot. I had no chests In my chest slots on the moment
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Android Slow motion problem

Hello I have that low resolution problem on my honor 6x and today my game is in slow motion, already tried to clear cache, delete all data a..
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General How do I report players?

Hey I can't find a way to report players with inappropriate names or other. Someone help me please the support page didnt help me
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Android Didnt get my Magical Chest.

Hi.I was on StatsRoyale and refreshed my profile because I wanted to see what chests I will get.I saw a Magical Chest that should have come ..
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iOS I didnt get a magical quest just after the last update

edit: *magical chest not quest According to https://statsroyale.com/profile/8QUPVLJLQ the next chest was a magical chest and it was just bef..
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Android I didnt get my magical chest

I was playing 2v2 for my magical chest that i saw on stats royale but when i got my chest it was a silver chest my account tag #R899L9C
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Android Bug in battle

The opponents crown towers are jumping and are backwards and it didnt let me place down cards so i lost supercell please fix this
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Android Update The Hog Rider please

Dear admin, why u didnt brave to upgrade it? U scare this game will less player bcz of that? Please, he isnt stable anymore. Upgrade his eli..
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Android Didnt get clan chest, even if i joined before clan chest started

#8Q9PLJQGQ Username: srijan Email: srijan.seal@aot.edu.in I joined my clan days ago before clan battle started. But after level 10 clan c..
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iOS Didnt receive epic donations

It have happened twice now that I didn't receive the epic card ppl donate to me. i requested the donation and I only got 2 even tho 4 ppl ha..
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Android Shop problem

Hello everyone and sorry for my bad English. I have a really bad problem. I bought a couple of gems some days ago to play grand challenge to..
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Android Didnt recieve my clan chest

Simply I got 59 crowns in the clan chest , but when the clan chest is finished , I didn't get my clan chest . I didn't leave the clan nor I ..
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Android The Game didnt reward me with a Chest

The Game didnt gave me a chest when the battle ended (I won and had an empty slot for the chest)
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Android After purchase legendary card, card was not added

Hey, I have a big problem, after i collected more then 40k gold for the legendary Electro Wizard card (my first), i bought him in the shop. ..
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iOS Cant drop cards sometimes

I have seen a youtuber did face the problem of cannot drop one card but can drop other cards. And now I just face the similar problem for th..
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iOS I purchased the special offer in my shop, but didnt get the gems!

I bought the Double Elixir offer, and since my account is a child's account, I had to await approval from my dad. When he approved it, I lau..
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General I didnt get my clan battle chest!

So clan battle chest was going to end , when i came back from spectating clan member was chest gone , others got chest and i didnt??? I was ..
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Android Clan battle chest didnt give me a chest

So after my clan finished the weekend clan battles everyone recieved there clan chest. But I did not receive one.. it said where it usually ..
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Android season cup 5200 icon didnt change to hammer icon

i was 5200 above trophy at last season. my status icon did not change to hammer icon? snapshot as below: https://ibb.co/cWpCVk
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General 2 problem about clans you didnt fix yet.. Serious issues plz dont ignore.. Thanks

Problem 1: If someone change clan description or setting we didnt get any msg about that person who did that.. What problem i face.. In ..
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General No complaints here but....

It didnt count a loss in the classic challenge. Not complaining but if it would of been the other way around and didnt count a win I would b..
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Android Sparky Multi Shoot Or no shoot

I donno if u guys Know why this happens But plz fix it soon I Was playing a normal match in frozen peak With my sparky deck. I put a spark..
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General Hog glitch bug i dunno

has anyone notice after the fix of true blue and red (RG and Ebarbs nerf), the hog ignores buildings that are suppose to be obvious? several..
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Negative Gem Count

My gems went down to the negatives in C.R. Can someone give me help....maybe SUPERCELL. Is says i bought something and it refunded the accou..
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Android prince challange didnt receive rewards after completion

As the above mentioned title. The rewards pop up screen was not activated and the number of cards remained the same.....
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Android Clash Royale Connection Error Problem But Everything Else Is Fine Even I Can See YT.

It happened yesterday and the problem is not solved. I thought that it was the problem of the clash royale server but after 24 hours I reali..
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iOS Help

So with the recent clan battle event I joined my friends clan on the day the event started and with him I did at least 30-40 battles and got..
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Android Didnt receive clan chest

I have two accounts both of which participated in the 2v2 battles , however I didn't get a chest in either of them.
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Android Didnte receive Clan battles chest

Yesterday the clan battle ended and I didn't receive my clan chest. I hope to have a prompt solution to this problem
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General Ebarbs bug

its a bug ive noticed some weeks ago but i didnt see anyone mentioning it so here it goes... ebarbs lock on the same troop even if only one ..
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iOS Clash of clans name linked problem and clash royale

The real reason why this post is short is that when i got into clash royale it set as my coc name and i couldnt change it even though i didn..
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iOS I bought a epic chest but turned off my phone and it didnt give me epics

I had to leave when I bought it left for five mins came back and when I looked I had 10k less gold and no new epics please help I'm in arena..
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Android perfect match but didnt get ultra draft chest?

Hello i saw a video from youtube that if u get a perfect match condition u will get ultra draft chest and there is some requirement such as ..
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Android Non legendary

Hello everyone My name is karam IGN:KaramTwizzly I didnt get an legendary card and im on 7 arena .... Why all my friends have legendary..
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iOS Still didnt get my season reward chest!

My highest was 4402 then I tried a lot of different decks and dropped to 3997.After the end of the season I didn't receive my reward chest. ..
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Bug: theres still a large group of players who didnt get their draft chests

Of the people I've talked to, around half of people still haven't gotten their draft chests (myself included) yet clash royale seem to be su..
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General Sparky didnt reload!!!

https://www.youtube.com/watch?v=OxTc4jPeg0c In this video, about 15 seconds in? I show my replay in which sparky did in fact, forget to relo..
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iOS Lost account after update

I just updated clash royale. After the update my account was lost and I had to start all over again. I did try to read the helpfiles, but th..
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iOS No draft chest

I didnt recieve draft chest, 4600 Throphies reached
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Android Sparky shoots twice! without charging!!

Okay I will try to explain this . I had an opponent playing a sparky.(Behind his king tower) I had placed a valkyrie in the same lane as the..
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iOS Didnt get clan chest(pleases fix bug)!!

I played the new group clash battle and didn't get the clan chest!!
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Android i didnt receive the clan chest prize!!!

hi, an hour ago the new clan chest quest was finished. i participated -won 20 battles and earned 10 crowns. unfortunately, i didn't receive ..
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iOS Help, i didnt get the chest.

I didnt get the chest even though my clan got 10/10 on the first day. Can someone from SC help me get the chest. And no, I did not already c..
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Android Please wait.Transaction is pending(Andoird)

so when the anniversary offers came i wanted to buy one and i clicked the offer hurrying to buy the offer and i forgot i had freedom(rooted ..
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Android Clan Battle

Supercell, my clan battle is glitching. My clanmate joined my battle request for a clan battle. But, I didnt join the game. I was still on t..
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iOS Clan Chest

During the clan chest challenge me and my friend both went into a double battle (which is really cool.) Well both of us lagged out and when ..
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iOS Didnt receive my award for clan chest

My clan just filled up the chest. It was only a couple of us from school, 12 or so. So it took a lot of hard work and we didn't he or reward..
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iOS Cant switch to my Main account

Hi, I was playing with my second small account and then i wanted to switch to my main account but i dont get the pop up to confirm the switc..
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Android i cant connect to google play in clash royale

Hi, i need some help, i play clash royale on my phone ( sonny E3 ) but i want to change and play it on my ipad, but my probleme is when i cl..
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Android I must close my current battle ??

i played 10-12 clan battles with mates.. suddenly when i was trying to join in another battle it didnt work, and now all my chat is in gray ..
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Android Battle Bug

Hi Supercell staff I entered the battle and battlefield rotated mine was by mine opponent and he won because I couldnt place anything please..
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General About gems i lost 100 gems and legendary

Hello supercell !! I love supercell cell games and and play a lot daily !! Supercell when i start clash royale i didnt know that what is th..
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Android I didnt get enough epics from an epic chest

I got 3 less epics than i should have when i bought it in the shop?????
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Android Gems hacker found

Hello, In my Clan 10 zahme ziegen, the user "babelsberger" (2265 Trophies) get Gems but he didnt pay for that. He did it with an Internet pa..
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Android Error/Bug idk what to call it

I've had a error while I was playing that almost seemed like a desync error. So i was playing and i took the final tower and the game froze ..
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Android Problem with the game

Today,I woke up and launched Clash Royale but it didnt open. It got stuck on the loading screen for hours and is still not working. This hap..
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iOS I Didnt get enough epics in my magical chest

Im in arena 10 and i am supposed to get 3 epics out of a magical chest but only Got 2 You Can check what Chests i have opened
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Android Didnt get what I purchased

Um I wagon and a barrel of gems and it gave me two fistfuls um I either elwant my gems or my money back because Im not gonna let a bug waste..
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Android Didnt receive Clan Crown Chest!

Didn't receive my Clan Crown Chest that I put 25 crowns into. I didn't leave the clan either. Anyone else having the same problem? :thumbsdo..
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iOS When I lose the trophies didnt decrease

When I get a win and then I lose the trophies don't decrease
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General Update security please!!!

SC didnt update security, but gave us all new passwords? WTF?!?!
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General Execurioner-Bug

When my Executioner threw his axe it stoped for a moment before it should return and then flew straight on out of the map and didnt return. ..
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Android Charged but didnt receive purchase

I tried to buy arena 9 pack and was charged but 15 minutes have passed and I haven't gotten the pack yet. My ID is #2V2U9GLL9 EDIT: nvm I go..
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General Hog-xbow interaction

Since both cards have been around for a while it's probably a known glitch, but I didnt know about it since I never use aby of those cards ..
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Android I didnt got the arena 10 special offer

When i got to arena 10 i never got the special offer. I ts now a week ago i got to arena 10. Pls give me this offer. Username¦ 13ober
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twister reply to Android Charged but didnt get my purchase

Hang tight folks, waiting for an update from the SC team, but as with any issues like this in the past, I'm sure if ..
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Android Charged but didnt get my purchase

I reached arena 8 for the first time and tried to purchase the one time offer you get for reaching it. I was charged but didn't get the pack..
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Android Charged, but i didnt get my stuff

I bought the 9,99€ chinese newyear offer, but i didnt get the offer, i tried a sexond time and i lost another 9,99€ without getting the ..
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iOS Help linking accounts

So let me explain: I have a level 8 account on my ipad. I want to play that level 8 account on my iphone. But when i launch the app on my p..
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