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General New accounts can’t be created

I recently purchased a new device and downloaded the game but it would say updating and restart loading. I contacted support and they said t..
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Android Crown championship challenge problem

Dear mods, I have spent 400 INR to purchase 1000 gems for the crown challenge. Not once have I won it in around 35 attempts. Every time I ..
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Android Didnt receive a purchased item

I purchased a special offer but I didn't receive it and when I select it again, it gives me an error 'you already own this item'. Can this b..
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The Log Card Did Not Appeared In Shop

It's been more than a months or 2 months till now The Log did not appeared in shop. This month 4th July 2017 Night Witch card appeared in sh..
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Android Bug in the Store

My nickname in the clash royale is "pessutto" and I really want the "Night Witch" card. Because of this, I was logged into the clash royale ..
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Android Card Shop glitch

HI im upset because this glitch cost me the ice wizard in the shop. So i was logged in so the game just beofre middnight and saw that the ic..
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iOS epic chest glitch

i'm in arena 9 but im at 2570 trophies and i purchased an epic chest but it said that the chest was from arena 8 so that means i still havnt..
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iOS Summer Offer Not working?

I purchased an iTunes gift card for $20 and I went to purchase the Super magical + 6500 gem Summer offer ($19.99) and it says I have insuffi..
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iOS I purchased the special offer in my shop, but didnt get the gems!

I bought the Double Elixir offer, and since my account is a child's account, I had to await approval from my dad. When he approved it, I lau..
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Android Chest Opening Connection Lost Issue

I purchased the Arena 7 Special Offer, upon being sent to the chest opening screen the Connection Lost symbol appeared.. I checked my connec..
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Android Have BIG ISSUE with visa card.

hi friends. after the purchase of 10$ gems in 2016 december , on last week the game had purchased 2 times 5$ gems, but i didint recieve anyt..
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Android Arena Gem Pack Questions

I bought the hog mountain gem pack a couple months ago and I'm waiting for the jungle pack to appear in the store to buy it but the frozen p..
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Android Heelp

I purchase the 14000 gems Pack and dont give mee it say purchased help
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Android Bulk purchased cards in shop not added to inventory

Twice in the past few weeks, I tried to bulk purchase (i.e. top button, not one at a time). In both cases the cost in coins was removed fro..
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Android iOS + Android special offer transaction pending issue for 4 days

I have had transaction pending since the anniversary offers and now can't buy anything. I use the same game on Android and iOS. I purchased ..
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iOS $5 Anniversary deal

I purchased the $5 deal for 500 gems and 2000 coins. It gave them both to me at first then I logged out. When I came back, I still had the c..
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iOS In-app purchases app grey

Recently I purchased a special offer clash royale gave me for 13.99. However the offer is grey and whenever I click it, it simply says "this..
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iOS Purchase Not Recieved On Clash Royale

I purchased the special $20 offer for the 100k gold and the super magical chest however it charged my bank account yet I did not receive any..
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iOS Shop bugs

I purchased those 2 1th anniversary packs and the game didn't give me anything. Those two pack icon was darken. After i press the pack butto..
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21

Problem

Hello, So i have purchased 500 Gems And the bank said that the Purchase is sucess After that My game restarted And i didn't got gems To open..
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Android Didnt get what I purchased

Um I wagon and a barrel of gems and it gave me two fistfuls um I either elwant my gems or my money back because Im not gonna let a bug waste..
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Android clash royale magisches juwelen pack for 4.99 EUR

Hi, purchased the above for my two sons today. Both received the 500 jewels but only one of them got the treasure chest :( Both items have b..
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Tim[Supercell] reply to Maintenance: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Cr..
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Maintenance: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Crowns and rewards are rou..
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General Gold lost after purchasing dart goblin

This happens on my friend(ciracle0715).He purchased dart goblins in the shop with gems but it takes ALL of his coins instead of his gems... ..
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iOS Lost Connection error gold gone

Purchased the new dart goblins no problem. Have around 100k in gold from two one time purchases. Try to upgrade my fire spirits, when I push..
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iOS New dart goblins glitch

Im in jungle so i got the deal when i purchased the dart gobs i went to upgrade and i upgraded them to level 5 then my gold was GONE!! I had..
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Tim[Supercell] reply to Maintenance Break: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Cr..
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1

Maintenance Break: New Clan Chest & Bug Fixes

In today's maintenance break we're changing the Clan Chest to a weekly 3-day event, starting Jan 16. The required Crowns and rewards are rou..
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1

iOS Arena 9 Epic chest?

I received a epic chest special offer on 5/1/2017 and it said it was for arena 9 which is jungle arena then I see it says x20 epics and only..
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General My Google Account Got Disabled, Now i cant play Clash Royale [Help]

Hey supercell. 2 days ago my Google account got disabled from Google (kubakubiasty1@gmail.com). It say because i did alot of Spam Messages. ..
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iOS Kings Cup super value purchase

I'm in Hong Kong and I purchased the super chest during King's cup supervalue pack for HK$78 but I was charged $116!!!! I believe there's a ..
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Android No Legendary Chest when Purchased A9 Value Pack

I purchased the A9 Value Pack last night. I might have had my chest slots full. I received no Legendary Chest, but I did get the gems and ..
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Android Special offer rewards bug

Hi my ign: esdudz i purchased the special offer reward but i did not get any of the offer and it was debited to my balance. Please help me ..
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General Didnt receive the gems that I purchased. (50$)

I purchased a pack of gems that cost me 50 bucks and I didn't receive the gems. What should I do. My username in game is nickfrost2002. P..
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1

Android Transaction doesnt finish

I have been trying to buy some gems for the first time and the money had been taken but the game says that transaction pending even when I r..
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Android Unfair Matchmaking System in Clash Royale

Dear Supercell :straightface: Is this game are too unfair for me to play? Is this game are completely malfunctioned only for myself? Just be..
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11

Gem purchase issues

I just purchased $19.99 worth of gems but I got an instant alert from my bank saying I was charged $42.38. And this isnt the first time Ive ..
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Android Connection issues while buying cards from game shop

I was buying arrows from the game shop just half an hour ago and then the connection issues with the "red !" popped up, afterwards all the a..
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iOS Card Shop: Purchased 10, Got 100/ Lost All 10,000 Gold.

I was in the card shop and tapped "buy" 10 times to purchase 10 Arrow Storm cards (starting price was 2 gold). The next thing I know, it say..
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Android Negative in gems

I woke up to see I was negative 5000 gems Contacted supercell and they said I may have got a refund on previously purchased gems and this wa..
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iOS Please wait Transaction is Pending (Bug/Problem)

So about 3 weeks ago i Purchased a barrel of gems for $19.99. When i looked to see if it was in my clash royale account it wasn't. But when ..
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181

iOS Gems bug

Hi I recently purchased 80 gems 2 times for my Clash Royale account but the app did not add the gems and also charged my account for it too...
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General Free Gems by getting refund from Apple/Android

They purchased gems from Apple stores, report to Apple, got cash refund, and gems are still in the game account. It works the same on Androi..
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iOS Im not getting my purchased gems....please help...

I bought $10 worth of gems yesterday and never recieved them and I did post about it yesterday but no one got back to me... I waited the 24 ..
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11

iOS Purchase redemption

I had purchased gems a couple of hours ago and still have not received them, the transaction was made and money was deducted from my account..
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Android Cant complete a transaction

I downloaded the game just fine,but I can't buy any gems and it keeps saying that an error occured while completing the transaction. I can b..
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iOS The connection of my game have problem

And I already purchased gem but there is shown in apps but charged. I tried to play over 1-2 games then the game will disconnect and restart..
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Android I uninstalled and reinstalled the game. Upon launching it, I went back to training.

Help please. I was already in Arena 4 and had purchased gems at one point. But upon uninstalling the game and reinstalling it (I did so beca..
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iOS missing chest after i paid for gems

hi i bought £15 worth of gems today, and used some of them wiseley, however i purchased a magical chest and didnt recieve it just 10 mins a..
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Clash Royale Overview

Enter the Arena! From the creators of Clash of Clans comes a real-time multiplayer game starring the Royales, your favorite Clash characters..
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